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If you're in an accident, we're here for you





Alfred will be sure to be here when you need him most. Accordingly, if you're in an accident, get in touch with us so we know you are ok and we can help you through your claims process. Our strong relationships with our providers means we can often get things done faster than market practice, and we have lots of experience making sure claims are paid quickly and your hire car is ready for you. Learn more: What is our role when you have an accident?

Since we know the procedures, we only need the bare minimum requirements: we understand that the process might appear stressful and we want to make things as easy for you as possible. Let us delight you with our service at the time when you need it most.




In case of accident


Alfred's claims team leader: Mustaque Ahamed Email: mustaque@afiains.ae Phone: 04 337 9987 Mobile: 0561859171

Find out information about car repairs and garages here

If you're in an accident, try to do the following things:

- take photos of the scene and damage
- make sure you know where you are; look for road signs and landmarks
- if anyone's injured, call the ambulance immediately, and inform the police
- see if anyone saw what happened, and try to gather names



What sort of claim would you like to report?
>> car claim
>> life claim
>> medical claim or request for reimbursement
>> home claim
>> travel claim - medical or otherwise
>> yacht claim
>> motorbike claim
>> golf claim (even a hole in one!)
>> business claims



Helpline numbers of few insurers:

AXA: 800 4845

AIG: 800 8181

RSA: 800 277478

SALAMA: 800 725262

AFNIC: 800 4900

NEW INDIA: 800 4101

NGI: 800 09730222