After 10 years in the UAE accident free , I had to make a claim for an accident. I was dreading dealing with a broker due to the many horror stories, but how wrong I was! I called Alfred Insurance for a claim and was pleasantly surprised at the service received from Mr. Amjad Umar! What a star! He answered all my questions reassuring me that all will be taken care off. He asked me to give him an hour to sort out my claim and did it in 20 minutes! He even followed up with a call to see if emails where received….great service with great staff!!! Good work Amjad Umar!