How do we choose our panel of insurance companies and products?
Claims service –
after all what’s the point of an insurance policy if it doesn’t work at the time of a claim? We take the claims support we receive from insurance companies very seriously and this is one of the key factors in deciding whether we wish to continue working with a particular provider or not. This is what keeps them committed to satisfying us in every single claim – and we manage thousands of claims annually! Learn more here.
Pricing strategy – we understand that we must obtain the best value for our customers and hence we constantly and pro-actively negotiate scheme terms that bring you the best deals in the market. If a particular insurer is expensive, they would automatically become disqualified as our strategies are not aligned. Learn more about our commitment to price competitiveness here.
Moreover, as explained here, our personal shoppers do not have any commission shares of any sort, so they really do not have any incentive whatsoever to sell you something over another for some extra cash!Also, paying us more would mean that the price competitiveness of a product decreases and since it’d be more expensive it would automatically sell less. As a result, free market economics will never allow us to go against our core principle of being independent and unbiased.
Anyway, an extra percentage here or there means little in terms of the grand scheme of things and our overall strategy to deliver outstanding insurance service with an unbeatable commitment to claims mediation.