How fast can I expect my quotes and my policy?
But what we also know is that you don’t want to pay more or buy the wrong product because you’re in a rush. After all, your insurance is protecting probably one of the most valuable things that you will own in the UAE.
It is for the above reasons that we have set up our systems to deliver truly tailor made solutions in minutes. We really manually analyse your profile and requirements and we value this step of the process hugely – after all, we wish to retain you as our client as long as you’re in the UAE and hence need to make sure that we give you the right product at the best possible price. Read more about why we don’t sell online here.
Our Current Service Commitment
You will receive a call and email from your dedicated personal shopper within a maximum of 4 working hours after your quote comparison has been sent to you
You will receive your policy within a maximum of 2 working hours of sending across your documents and pending information (if you need it sooner, just let us know, it can sometimes be done in as soon as 10 minutes)
You will receive your claim registration within a maximum of 4 working hours of sending across your documents and pending information
You will receive a helpful and detailed reply to your email within a maximum of 3 working hours of us receiving it
If your personal shopper misses your phone call they will make sure they call you within a maximum of 1 working hour of missing your call