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How do we choose our panel of insurance companies and products?

Claims service - after all what's the point of an insurance policy if it doesn't work at the time of a claim? We take the claims support we receive from insurance companies very seriously and this is one of the key factors in deciding whether we wish to continue working with a particular provider or not. This is what keeps them committed to satisfying us in every single claim - and we manage thousands of claims annually! Learn more here.

Pricing strategy - we understand that we must obtain the best value for our customers and hence we constantly and pro-actively negotiate scheme terms that bring you the best deals in the market. If a particular insurer is expensive, they would automatically become disqualified as our strategies are not aligned. Learn more about our commitment to price competitiveness here.

Food for thought: we don't expect the insurers to make losses from the portfolios of business we give them. They never do. Our unique risk screening and risk profiling mechanisms have allowed us to obtain the kind of business that the insurers want and hence our marketing efforts are also directed accordingly. We truly believe in creating a win-win situation for all - you get the best deals and the insurers get the kind of business they want!

High-level people relationships - companies don't do business - people do. Our MD has been in the Dubai insurance industry since 1980 in the capacity of an insurance broking director. He hence knows who are the right people to work with and who would truly support our clients and us at the time of an unusual or largeclaim (catastrophic claims cost insurers millions and they sometimes naturally try to find ways not to pay out). In a market so intensely driven by relationships, this is one of our core value-add that all our clients, no matter how small or large, benefit from. Knowing who is running a particular company for us is also a very significant factor in deciding whether we would be working with them or not.

Let's put this right out there just in case you are thinking about it - here is what is definitely not a factor in deciding whom we work with: higher commissions! We have explained here that we pay our rent by being paid by the insurers. But this should not lead to the assumption that we would push the products that give us more money. After all, we pride ourselves on being unbiased and independent and this is why we will always give you at least three quotes (and usually five) and then it's completely up to you to decide! Our team understands that any kind of commission-driven sales is simply misselling and is just not allowed.

Moreover, as explained here, our personal shoppers do not have any commission shares of any sort, so they really do not have any incentive whatsoever to sell you something over another for some extra cash!Also, paying us more would mean that the price competitiveness of a product decreases and since it'd be more expensive it would automatically sell less. As a result, free market economics will never allow us to go against our core principle of being independent and unbiased.

Anyway, an extra percentage here or there means little in terms of the grand scheme of things and our overall strategy to deliver outstanding insurance service with an unbeatable commitment to claims mediation.

If you really need something to be done very urgently, please feel free to contact any one of your dedicated personal shoppers directly and they will process your requirements on priority:

Your dedicated personal shoppers

We're an insurance comparison website that brings you the best deals, but with dedicated personal shoppers to help you choose the right product.

Andy Cartwright
Arsalan Nawaz Khan
Christabelle Gouria
Dale Mitchell
Dennis Suba
Dolly Regvel
Hitesh Motwani
Ian Georgopoulos
Mark Llanto
Matthew Lactaotao
Mazhar Khan
Mohamed Abobakr
Shiraaz Ahmed
Venisse Guerrero
Vijay N

Do you have any feedback or questions regarding any of the information above? We'd love to hear from you.

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Promptness is one of our core principles of service and we think that it's our competitive advantage. Whether your pressed for time or not, give us a try - get a FREE quote comparison now!

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What nationality are you? If you hold multiple passports, just choose the country you learned to drive in. 
What is your date of birth?
like this: dd/mm/yyyy  
How many years have you had a UAE driving licence for? 
What is the make and model of your car? Seating capacity, engine capacity and number of cylinders would be helpful too.
e.g. Toyota Land Cruiser GXR 8 seats 4.0ltr V6
 
What year was the car manufactured? (please note, if different, please tell us when the car was first registered) 
How much is your car worth? If you're not sure, do you remember how much it was worth last year?
If you don't know, just put down a '?' and we'll recommend a FREE insurance valuation for your car.  
If you are renewing your insurance, please tell us which insurance company your car is currently insured with.This way we can see whether it would be more beneficial to stick with your current insurer. If you are buying a car, please let us know here by saying 'buying'.  
Have you claimed recently? If not, you may be eligible for a discount. Sometimes, you may need to get a certificate from your old insurance company, but not always. If this is your first car in the UAE but you've owned cars before, let us know your claims history anyway. 
If you have a promotional code, put it in here