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How to Deactivate a FAB Debit Card?

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How to Deactivate a FAB Debit Card?

Banking

Published on 08 Jul 2024

Last updated 08 Jul 2024

4 min read

First, Abu Dhabi Bank (FAB) is one of the largest banks in the UAE and offers many types of debit cards for different customers. FAB debit cards have many benefits, special offers, and strong safety features. FAB makes it easy if you need to deactivate your debit card to stop fraudulent transactions.

If you think your card information has been stolen or see unauthorised transactions, you can quickly deactivate your FAB debit card to prevent further misuse. If your card is lost or stolen, deactivating it will also prevent others from using it.

Continue reading to learn how to deactivate FAB debit card….

Why Deactivate Your FAB Debit Card?

You might need to deactivate your FAB debit card for several reasons:

  • Lost or Stolen Card: To stop others from accessing your money.
  • Upgraded to a New Card: If you got a new card and don’t need the old one.
  • Fraud Prevention: If you think someone is using your card without permission.
  • Closure of Account: If you are closing your FAB bank account.

How to Deactivate FAB Debit Cards Using Online Banking?

Follow these steps to deactivate your FAB debit card through the online banking portal:

  1. Visit the website of First Abu Dhabi Bank.
  2. Click on the ‘Login’ option at the top of the home page.
  3. Select ‘Personal Online Banking (UAE)’.
  4. Enter your username and password.
  5. Click on the ‘Login’ button.
  6. Choose the ‘Debit Card’ option to see a list of your debit cards.
  7. Choose the debit card you want to deactivate and click the ‘Block Debit Card’ option.
  8. Your FAB debit card will now be deactivated.

How to Deactivate FAB Debit Card Using Mobile Banking?

You can also deactivate your FAB debit card using the FAB mobile app. Follow these steps:

  1. Install the App: Download and install the FAB mobile app on your device. (Android and iOS)
  2. Login: Sign in with your login credentials.
  3. Go to Cards Tab: Navigate to the ‘Cards’ tab and select the ‘Block and Replace’ option. This will deactivate your debit card.
  4. Freeze Card: If you want to temporarily freeze your card instead, go to ‘Cards Management’ and select the ‘Freeze Card’ option.

How to Deactivate FAB Debit Card Using Contact Centre?

First Abu Dhabi Bank (FAB) offers 24/7 customer service for deactivating your debit card. Call the following numbers to request deactivation:

  • Within UAE: 600 52 5500
  • Outside UAE: +971 2 681 1511

How to Deactivate FAB Debit Card Offline?

To deactivate your debit card, visit any FAB branch. A customer representative will help you through the process.

How to Block FAB Debit Card in UAE?

  • Immediately block your card through the FAB Mobile app by following the steps given above.
  • Report the lost or stolen card by calling FAB at 800 4 0000 (in the UAE) or +971 2 4996599 (from overseas).
  • You can also contact your Relationship Manager directly.

Additional Tips for Deactivation of FAB Debit Card:

  • Keep Records: Always record your deactivation request and any confirmation you receive.
  • Monitor Account: Continuously monitor your account for any unusual activity after deactivation.
  • Replacement Card: If you need a replacement card, request it during deactivation.

Final Takeaway:

So, that’s all you need to know about how to deactivate your FAB debit card. Deactivating your FAB debit card is easy and helps protect your financial security. Whether you call customer service, use the mobile app, visit a branch, or use online banking, FAB offers several ways to deactivate your card quickly and safely. Always monitor your account and report any suspicious activities to FAB right away.

Frequently Asked Questions (FAQs):

Q. How to Freeze Your FAB Debit Card?

Using FAB mobile banking:

  1. Go to the ‘Cards’ tab.
  2. Select ‘Block & Replace‘ from the menu.
  3. If you suspect fraud, you can temporarily freeze your card by selecting ‘Freeze card‘ under ‘Cards Management.’

Q. How long does it take to deactivate my card?
Deactivation is typically immediate once the request is processed through any available method.

Q. Can I reactivate my card after deactivation?
No, once a card is deactivated, it cannot be reactivated. You will need to request a new card.

Q. Is there a fee for deactivating my card?
No, FAB does not charge any fees for deactivating a debit card.

Q. Can I deactivate my card if I am overseas?
You can deactivate your card from anywhere by contacting customer service or using online/mobile banking.

author

ABOUT AUTHOR

Pragya is a content writer with over 2 years of experience who thrives on the power of storytelling. She crafts clear, engaging content that resonates with audiences and transforms ideas into fresh, compelling pieces. When she's not writing, Pragya might be found curled up with a good book, exploring a new coffee shop, or seeking inspiration in nature. This constant curiosity fuels her creativity, allowing her to bring fresh perspectives to every project.

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