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Work From Your Home

Dynamic working options with full guidance and support

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Simple and fast claims process

Work From Home With Us

Recent months have seen unprecedented changes in the way in which we live our lives, not least in the way we work. As a forward-thinking and flexible employer, we have taken the opportunity to look at ways in which we can help our employees get the most from their careers and achieve not only the goals required for their job but also those they may choose to set themselves. Starting a new job can be a daunting prospect and working from home, if that is applicable to your role, can also bring some concerns and challenges. That is why we offer all our employees great support and guidance through a number of options. As a high-performance organisation, we understand that most people work best when they are in an environment that suits their needs. For many, working from home is both a more preferred and most productive option, with all the convenience that a no-commute required role brings. We currently have hundreds of employees working from their homes both in the UAE and offshore, so if you are looking for a role that offers exciting career progression without needing to leave home, explore what opportunities we currently have available!

Our Comprehensive Support Programs

We provide extensive support to ensure your success in our remote working environment

Comprehensive Induction Programme

Comprehensive Induction Programme

We offer a comprehensive Induction and on-the-job training programme which gives new joiners an essential orientation from day one. This programme ensures that all remote employees are fully equipped with the knowledge, tools, and resources they need to succeed in their roles from the comfort of their homes.

In-House Performance Coaching

In-House Performance Coaching

We provide in-house Performance Coaching to any employee who would like/needs to develop their skills and knowledge to take their performance to the next level. Our experienced coaches work with remote employees to identify areas for improvement and create personalized development plans.

Employee Assistance Programme

Employee Assistance Programme

We offer a fantastic, fully-funded Employee Assistance Programme through our partner, Workplace Options. Free for employees and their families, this service offers invaluable, expert assistance and advice on a range of subjects from legal to lifestyle, financial to family and counselling to coaching.

Work From Home Benefits

Experience the advantages of working remotely with InsuranceMarket.ae

InsuranceMarket.ae

Save time and money with zero commuting while maintaining work-life balance

InsuranceMarket.ae

Join hundreds of employees working from UAE and offshore locations

InsuranceMarket.ae

Work in an environment that suits your needs and productivity patterns

Current Remote Opportunities

Explore exciting remote career opportunities that allow you to work from home

Health Insurance Advisor

Remote WorkFull-TimeHiring Now

Job Overview

Department: Retail Medical Department Reports To: Chief Business Development Officer
About InsuranceMarket.ae
InsuranceMarket.ae is the UAE’s leading and most trusted insurance brokerage, recognized for its customer-first approach, digital innovation, and over 30 years of market excellence.
As part of our expanding Health Insurance division, we are seeking experienced and performance-driven Advisors to handle inbound health insurance inquiries and convert qualified leads into new business.
Key Responsibilities
1. Inbound Lead Conversion
Handle inbound health insurance inquiries generated through online platforms, digital campaigns, and referrals.
Conduct consultative discussions to assess customer needs and recommend suitable health insurance plans compliant with DoH, DHA, and MOH regulations.
Present accurate and transparent quotations, ensuring clients fully understand coverage options, benefits, and exclusions.
Achieve and exceed monthly and quarterly new business targets through high-quality lead conversion.
Maintain professionalism, empathy, and solution-oriented communication throughout the sales cycle.
2. Customer Experience & Relationship Management
Provide a premium advisory experience from initial inquiry to policy activation.
Ensure all interactions are clear, compliant, and customer-centric.
Deliver post-sale support, confirming policy details, documentation accuracy, and activation completion.
Build strong relationships with new clients to enhance retention and future cross-sell opportunities.
3. Compliance & Operational Excellence
Ensure full adherence to Central Bank of UAE and Health Authority compliance standards.
Accurately record all leads, quotations, and client communications within the CRM system.
Coordinate with underwriting and operations teams to ensure efficient policy processing and issue resolution.
Follow internal quality and data protection standards at all times.
Desired Skills & Qualifications
Education & Experience
Bachelor’s degree from a reputed university (mandatory).
Minimum 2–3 years of proven success in health insurance sales, specifically in managing and converting inbound leads within the UAE market.
Demonstrated achievement of sales targets and strong performance consistency.
Good understanding of UAE health insurance regulations and policy frameworks.
Technical & Soft Skills
Excellent English communication skills (verbal and written); additional languages are an advantage.
Strong consultative selling, negotiation, and closing skills.
Proficiency with CRM systems, quotation tools, and digital communication platforms.
Highly organized, detail-oriented, and able to manage multiple client interactions efficiently.
Self-motivated and target-driven, with strong follow-up discipline and time management.
Personality Traits
Confident, empathetic, and professional communicator.
Resilient and goal-oriented, thriving in a fast-paced, target-driven environment.
Team player with integrity, adaptability, and a commitment to continuous improvement.
Work Parameters:
Work Schedule:
Monday to Friday: 8:00 AM – 5:30 PM GST or 9:00 AM – 6:30 PM GST
Saturday: 9:00 AM – 1:00 PM GST
Work Type: Remote
Why Join Us?
Be part of a trusted, award-winning brand in the UAE insurance industry.
100% inbound leads — no cold calling required.
Competitive incentive structure with uncapped potential.
Access to qualified, high-intent leads from our digital platforms.
Comprehensive training and ongoing professional development.
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Claims Service Executive

Remote WorkFull-TimeHiring Now

Job Overview

Duties and Responsibilities
Review and process health insurance claims in line with the policy terms, ensuring regulatory compliance.
Evaluate claim details for completeness and resolve issues by collaborating with insurance providers, policyholders, and internal teams.
Investigate claim discrepancies and denials, working closely with all parties to facilitate prompt and accurate resolutions.
Monitor claim status and ensure timely follow-up on unpaid or pending claims.
Maintain accurate and detailed records of claims processed, communications, and outcomes.
Collaborate with internal departments to ensure smooth claim processing and resolution.
Effectively handle escalated claims from policyholders and other external partners that require advanced knowledge or decision-making.
Other duties as assigned from time to time
Desired Skills and Experience:
Bachelor’s degree in Healthcare Administration, Business, or a related field.
Experience in health insurance claims processing, medical billing, or a related healthcare field.
Confident in providing prompt and consistent administrative service support.
Strong analytical, problem-solving, and critical thinking skills. Strong attention to detail and keen sense of accuracy.
Excellent verbal and written communication skills, with the ability to interact effectively with policyholders, providers, and team members.
Ability to learn and adapt quickly, and thrive in a high-pressure environment.
Ability to work on own initiative as well as being a team player.
Patient, empathetic, adaptable, and flexible.
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Operations Executive (Health Insurance Servicing & Endorsements)

Remote WorkFull-TimeHiring Now

Job Overview

Role Summary
We are seeking a detail-oriented Health Insurance Servicing & Endorsements Executive to manage member servicing, policy endorsements, and day-to-day administration for corporate and individual medical insurance portfolios. The ideal candidate will ensure accurate processing, strong client communication, and smooth coordination with insurers and internal teams.
Key Responsibilities
Process member additions, deletions, upgrades/downgrades, and other endorsements.
Validate documents and submit endorsement requests to insurers.
Follow up with insurers for approvals and relay updates to clients.
Liaise with internal teams on payment mapping and internal booking
Ensure the request is completed within the agreed SLA
Ensure the timely and efficient service standard is maintained
Skills & Experience
2-5 years of UAE medical insurance experience (broker/insurer/TPA preferred).
Strong knowledge of health insurance servicing, endorsements, and underwriting basics.
Proficient in MS Excel (VLOOKUP, Pivot Tables) and familiar with insurer portals.
Excellent communication, organizational, and problem-solving skills.
Bachelor’s degree preferred.
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Operations Executive (Medical Insurance)

Remote WorkFull-TimeHiring Now

Job Overview

Position: Operational ExecutiveDepartment: Operations / Sales SupportLocation: Offshore (Remote)Reporting To: Sales Team Lead / Operations Manager
Role Overview
We are seeking a proactive and detail-oriented Operations Executive to support our SalesAdvisors in the Medical Insurance division. The role involves efficiently coordinating withinsurance providers, preparing accurate and competitive quotes, and ensuring a seamlessworkflow that enhances the sales team’s productivity.
Key Responsibilities
Quotation Management
Promptly approach insurance companies to obtain medical insurance quotes.
Analyze, compare, and prepare accurate quotations in line with client requirements.
Ensure compliance with company guidelines and insurer underwriting policies.
Sales Support
Assist Sales Advisors by preparing and delivering quotations within agreed timelines.
Provide accurate product information, benefit illustrations, and policy comparisons.
Coordinate with insurers for clarifications, endorsements, and special requests.
Process & Documentation
Maintain organized records of quotes, correspondence, and insurer communications.
Ensure all documents are complete, accurate, and compliant with regulatory standards.
o Update internal systems with quotation details and policy status.
Stakeholder Coordination
Act as a point of contact between Sales Advisors and insurance providers.
Build and maintain professional relationships with insurer representatives.
Follow up with insurers to ensure timely responses and avoid delays.
Qualifications & Skills
● Bachelor’s degree in Business Administration, Insurance, or related field (preferred).● Minimum 1–2 years of experience in insurance operations, preferably medicalinsurance in the UAE.● Strong knowledge of health insurance products, providers, and market practices.● Excellent communication and coordination skills.● High attention to detail and strong organizational skills.● Proficiency in MS Office (Excel, Word, Outlook); CRM knowledge is an advantage.● Ability to work under pressure and meet deadlines in a fast-paced environment.
Key Competencies
● Customer service orientation with a problem-solving mindset.● Ability to multitask and prioritize effectively.● Strong teamwork and collaboration skills.● Professionalism, integrity, and accountability.
What We Offer
● A dynamic and supportive work environment.● Opportunities for professional growth within the insurance industry.● Competitive compensation package.
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