Rating 4.8/5
from 27,000+ reviewsfrom 27,000+ reviews
Hassle-free Claims Service With Alfred
Let us be there for you when you need us most!
Highest rated insurance platform
Simple and fast claims process
Highest rated insurance platform
Simple and fast claims process
Why customers trust
InsuranceMarket.ae with claims
Alfred will be sure to be here when you need him most. Accordingly, if you’re in an accident, get in touch with us so we know you are okay and we can help you through your claims process. Our strong relationships with our providers means we can often get things done faster than market practice, and we have lots of experience making sure claims are paid quickly and your hire car is ready for you.
Since we know the procedures, we only need the bare minimum requirements: we understand that the process might appear stressful and we want to make things as easy for you as possible. Let us delight you with our service at the time when you need it most.
Enjoy a hassle-free claim with
InsuranceMarket.ae

Your dedicated claims manager
With a dedicated claims manager, and no call centres, you won’t have to repeat yourself.

Everything is online
Just submit your claim on our website or via email and we’ll get right to registering it.

Everything is online
Just submit your claim on our website or via email and we’ll get right to registering it.
Here are some examples of supporting documents
Car, Yacht, Bike
Vehicle registration card, police report, driving license (if applicable), other documents, etc.
Travel
Police reports (even for loss of passports), airline certificates in the case of lost baggage upon arrival, etc.
Life
death certificate, doctor’s report etc.
Medical
Claims forms signed by doctors, doctor’s reports, prescriptions, pharmacy bills, lab report bills, etc.
Home
Photos of damage, police reports, repair estimate, etc.
Car, Yacht, Bike
Vehicle registration card, police report, driving license (if applicable), other documents, etc.
Travel
Police reports (even for loss of passports), airline certificates in the case of lost baggage upon arrival, etc.
Life
death certificate, doctor’s report etc.
Medical
Claims forms signed by doctors, doctor’s reports, prescriptions, pharmacy bills, lab report bills, etc.
Home
Photos of damage, police reports, repair estimate, etc.
If you're in an accident, try to do
The following things

Take photos of the scene and damage
Make sure you know where you are; look for road signs and landmarks
If anyone’s injured,call the ambulance immediately, and inform the police.
See if anyone saw what happens, and try to gather names
What sort of claim would you like to report?

Car claim

Life claim

Business claim

Motorbike claim

Yacht claim

Home claim

Medical claim or request for reimbursement

Travel claim - medical or otherwise
What our customers say about us
4.8/5
27,000+ Reviews

What is our role when you have an accident?

Our Professional Support
We realise that having an accident in a place like Dubai is pretty stressful. It’s never easy to see one of your most expensive assets damaged so badly or, worse, written off completely. Moreover, now that the car has to be repaired, you’re not in a position to get to work, or drop off your kids to school. Taxis are not always available at peak times and the costs will add up. You therefore need your car to be repaired properly and returned to you ASAP…
Roadside assistance contact numbers
Contact your insurance provider directly for immediate roadside assistance

24/7 Emergency Support
Our insurance partners provide round-the-clock roadside assistance for your peace of mind. Keep these numbers handy for emergency situations.
Insurance company contact numbers
NGI
800 4101
AXA
800 4845
QIC
800 4900
Tokio
800 4900
NGI
800 4101
RSA
800 462 372
AIG
800 8181
NIA
800 247 772
Oriental
800 4101
Oman
8000 973 0048
ADNTC
800 4101
Need help finding your insurance provider?
Contact Alfred at 800 ALFRED and our team will help you connect with the right assistance.







