Hassle-free Claims Service With Alfred

Rating 4.8/5

from 27,000+ reviews

Hassle-free Claims Service With Alfred

Let us be there for you when you need us most!

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Highest rated insurance platform

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Simple and fast claims process

Why customers trust
InsuranceMarket.ae with claims

Alfred will be sure to be here when you need him most. Accordingly, if you’re in an accident, get in touch with us so we know you are okay and we can help you through your claims process. Our strong relationships with our providers means we can often get things done faster than market practice, and we have lots of experience making sure claims are paid quickly and your hire car is ready for you.

Since we know the procedures, we only need the bare minimum requirements: we understand that the process might appear stressful and we want to make things as easy for you as possible. Let us delight you with our service at the time when you need it most.

Enjoy a hassle-free claim with
InsuranceMarket.ae

Your dedicated claims manager

Your dedicated claims manager

With a dedicated claims manager, and no call centres, you won’t have to repeat yourself.

Everything is online

Everything is online

Just submit your claim on our website or via email and we’ll get right to registering it.

Everything is online

Everything is online

Just submit your claim on our website or via email and we’ll get right to registering it.

Here are some examples of supporting documents

🚗

Car, Yacht, Bike

Vehicle registration card, police report, driving license (if applicable), other documents, etc.

✈️

Travel

Police reports (even for loss of passports), airline certificates in the case of lost baggage upon arrival, etc.

💝

Life

death certificate, doctor’s report etc.

🏥

Medical

Claims forms signed by doctors, doctor’s reports, prescriptions, pharmacy bills, lab report bills, etc.

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Home

Photos of damage, police reports, repair estimate, etc.

If you're in an accident, try to do
The following things

Alfred Claims Guide
1

Take photos of the scene and damage

2

Make sure you know where you are; look for road signs and landmarks

3

If anyone’s injured,call the ambulance immediately, and inform the police.

4

See if anyone saw what happens, and try to gather names

What sort of claim would you like to report?

Car claim

Car claim

Life claim

Life claim

Business claim

Business claim

Motorbike claim

Motorbike claim

Yacht claim

Yacht claim

Home claim

Home claim

Medical claim or request for reimbursement

Medical claim or request for reimbursement

Travel claim - medical or otherwise

Travel claim - medical or otherwise

What our customers say about us

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4.8/5

Rating Stars

27,000+ Reviews

Standing Alfred
Alisha Perri

Alisha Perri

Rating Stars

a week ago

been using them for 4 years. Great service. Very quick with providing information.

Денис Карасев

Денис Карасев

Rating Stars

a week ago

This is a great company to deal with! Team is very friendly. Very organized and polite. Very patient. I visited their office few times and each visit I spent few hours with them asking 100s questions and I got answer on each of them. I recommend this company to everyone! My special thanks should be directed to Ms. Kristelle Santillan, who is a very professional manager that explained to me everything in detailed. She helped me to choose the best insurance package that suits exactly to my family needs! Amazing work! Amazing team!

Natalia Aleksandrova

Natalia Aleksandrova

Rating Stars

a month ago

I was assisted by Gloria. She is a very helpful and friendly professional. She clearly explained the process and answered all my questions. I didn't have to wait for ages for email replies comparable with other providers. Very happy that we chose Insurance Market for our company. Highly recommended!

Mohamed El Hady

Mohamed El Hady

Rating Stars

6 days ago

I would like to thank Charles from claim departments for all his support during follow up on my car accident! He was cooperative responsive and professional in all communication. We was following up closely with the insurance company to finish my claim in short time.

Artur Begel

Artur Begel

Rating Stars

a day ago

Had some major repairs for my vehicle and Mr. Rabishankar did wonderful job in expediting the process from claim approvals to garage works. Was able to get my car on time as promised.

Adhithyan Sudhaghar

Adhithyan Sudhaghar

Rating Stars

3 weeks ago

I had the pleasure to use the servicefrom insurance market with an exceptional insurance agent Gloria Hurboda, who displayed the utmost professionalism, punctuality, and courtesy throughout our interactions. From the very beginning, they exhibited an impressive level of knowledge and expertise in the insurance industry, providing me with comprehensive information and guiding me towards the most suitable coverage options for my needs.Not only was the agent highly professional, but they also demonstrated an exceptional level of punctuality. They promptly responded to all my inquiries, whether it was through email or phone calls, ensuring that my questions were addressed in a timely manner. Their efficiency and responsiveness made the entire insurance process smooth and hassle-free.Moreover, the agent's courteous demeanor and excellent communication skills truly set them apart. They actively listened to my concerns, patiently explained policy details, and went the extra mile to ensure that I fully understood all the terms and conditions. It was evident that they genuinely cared about my satisfaction and took the time to build a strong client-agent relationship.Thanks to their professionalism, punctuality, and courtesy, I felt confident and secure in my insurance choices. I highly recommend this agent to anyone seeking a reliable and trustworthy professional who can provide top-notch service. Their dedication to their clients is truly commendable, and I am grateful to have had the opportunity to work with them.

What is our role when you have an accident?

Alfred Professional Support
🤝

Our Professional Support

We realise that having an accident in a place like Dubai is pretty stressful. It’s never easy to see one of your most expensive assets damaged so badly or, worse, written off completely. Moreover, now that the car has to be repaired, you’re not in a position to get to work, or drop off your kids to school. Taxis are not always available at peak times and the costs will add up. You therefore need your car to be repaired properly and returned to you ASAP…

Roadside assistance contact numbers

Contact your insurance provider directly for immediate roadside assistance

Alfred Claims Management
🚨

24/7 Emergency Support

Our insurance partners provide round-the-clock roadside assistance for your peace of mind. Keep these numbers handy for emergency situations.

Insurance company contact numbers

NGI

800 4101

AXA

800 4845

QIC

800 4900

Tokio

800 4900

NGI

800 4101

RSA

800 462 372

AIG

800 8181

NIA

800 247 772

Oriental

800 4101

Oman

8000 973 0048

ADNTC

800 4101

Need help finding your insurance provider?

Contact Alfred at 800 ALFRED and our team will help you connect with the right assistance.

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