Let us be there for you when you need us most!
WHY CUSTOMERS TRUST INSURANCEMARKET.AE WITH CLAIMS
Alfred will be sure to be here when you need him most. Accordingly, if you’re in an accident, get in touch with us so we know you are okay and we can help you through your claims process. Our strong relationships with our providers means we can often get things done faster than market practice, and we have lots of experience making sure claims are paid quickly and your hire car is ready for you.
Since we know the procedures, we only need the bare minimum requirements: we understand that the process might appear stressful and we want to make things as easy for you as possible. Let us delight you with our service at the time when you need it most.
ENJOY A HASSLE-FREE CLAIM WITH INSURANCEMARKET.AE
Your dedicated claims manager
With a dedicated claims manager, and no call centres, you won’t have to repeat yourself.
Everything is online
Just submit your claim on our website or via email and we’ll get right to registering it.
A strong relationship with our partners
Unlike the rest of the market, our close ties with our insurance partners allow us to sort out claims quicker.
HERE ARE SOME EXAMPLES OF SUPPORTING DOCUMENTS
Car, Yacht, Bike
Vehicle registration card, police report, driving license (if applicable), other documents, etc.
Police reports (even for loss of passports), airline certificates in the case of lost baggage upon arrival, etc.
death certificate, doctor’s report etc.
Claims forms signed by doctors, doctor’s reports, prescriptions, pharmacy bills, lab report bills, etc.
Photos of damage, police reports, repair estimate, etc.
IF YOU'RE IN AN ACCIDENT, TRY TO DO THE FOLLOWING THINGS
- Take photos of the scene and damage
- Make sure you know where you are; look for road signs and landmarks
- If anyone’s injured,call the ambulance immediately, and inform the police.
- See if anyone saw what happens, and try to gather names
WHAT SORT OF CLAIM WOULD YOU LIKE TO REPORT?
Medical Claim or Request For Reimbursement
Travel Claim - Medical or Otherwise
HERE'S WHAT OUR CUSTOMERS ARE SAYING
WHAT IS OUR ROLE WHEN YOU HAVE AN ACCIDENT?
We realise that having an accident in a place like Dubai is pretty stressful. It’s never easy to see one of your most expensive assets damaged so badly or, worse, written off completely. Moreover, now that the car has to be repaired, you’re not in a position to get to work, or drop off your kids to school. Taxis are not always available at peak times and the costs will add up. You therefore need your car to be repaired properly and returned to you ASAP…
ROADSIDE ASSISTANCE CONTACT NUMBERS
NGI: 800 4101
AXA: 800 4845
QIC: 800 4900
Tokio: 800 4900
RSA: 800 462 372
AIG: 800 8181
NIA: 800 247 772
Oriental: 800 4101
Oman: 8000 973 0048
ADNTC: 800 4101