google-2 4.9/5 Rating 49_star_google_rating (6000+ reviews)

    Alfred

    HASSLE-FREE
    CLAIMS SERVICE
    WITH ALFRED

    Let us be there for you when you need us most!

    WHY CUSTOMERS TRUST INSURANCEMARKET.AE WITH CLAIMS

    Alfred will be sure to be here when you need him most. Accordingly, if you’re in an accident, get in touch with us so we know you are okay and we can help you through your claims process. Our strong relationships with our providers means we can often get things done faster than market practice, and we have lots of experience making sure claims are paid quickly and your hire car is ready for you.

    Since we know the procedures, we only need the bare minimum requirements: we understand that the process might appear stressful and we want to make things as easy for you as possible. Let us delight you with our service at the time when you need it most.

    ENJOY A HASSLE-FREE CLAIM WITH INSURANCEMARKET.AE

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    Your dedicated claims manager

    With a dedicated claims manager, and no call centres, you won’t have to repeat yourself.

    online

    Everything is online

    Just submit your claim on our website or via email and we’ll get right to registering it.

    relationship

    A strong relationship with our partners

    Unlike the rest of the market, our close ties with our insurance partners allow us to sort out claims quicker.

    HERE ARE SOME EXAMPLES OF SUPPORTING DOCUMENTS

    Car, Yacht, Bike

    Vehicle registration card, police report, driving license (if applicable), other documents, etc.

    Travel

    Police reports (even for loss of passports), airline certificates in the case of lost baggage upon arrival, etc.

    Life

    death certificate, doctor’s report etc.

    Medical

    Claims forms signed by doctors, doctor’s reports, prescriptions, pharmacy bills, lab report bills, etc.

    Home

    Photos of damage, police reports, repair estimate, etc.

    ALFRED'S GOT YOUR BACK!

    You can download the claim insurance form from the Useful Downloads section. This form needs to be filled up with your basic information and details of the incident.

    In case the form you are looking for isn’t there, please do Contact Us.

    IF YOU'RE IN AN ACCIDENT, TRY TO DO THE FOLLOWING THINGS

    • Take photos of the scene and damage
    • Make sure you know where you are; look for road signs and landmarks
    • If anyone’s injured,call the ambulance immediately, and inform the police.
    • See if anyone saw what happens, and try to gather names

    WHAT SORT OF CLAIM WOULD YOU LIKE TO REPORT?

     

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    Car Claim

    life_claim

    Life Claim

    business_claim

    Business Claim

    motor_bike_claim

    Motorbike Claim

    yacht_claim

    Yacht Claim

    home_claim

    Home Claim

    medical_claim

    Medical Claim or Request For Reimbursement

    travel_claim

    Travel Claim - Medical or Otherwise

    HERE'S WHAT OUR CUSTOMERS ARE SAYING

     

    WHAT IS OUR ROLE WHEN YOU HAVE AN ACCIDENT?

    We realise that having an accident in a place like Dubai is pretty stressful. It’s never easy to see one of your most expensive assets damaged so badly or, worse, written off completely. Moreover, now that the car has to be repaired, you’re not in a position to get to work, or drop off your kids to school. Taxis are not always available at peak times and the costs will add up. You therefore need your car to be repaired properly and returned to you ASAP…
    Read More

    ROADSIDE ASSISTANCE CONTACT NUMBERS

     

    alfred_help

    NGI: 800 4101   

    AXA: 800 4845   

    QIC: 800 4900  

    Tokio: 800 4900

    RSA: 800 462 372

    AIG: 800 8181

    NIA: 800 247 772

    Oriental: 800 4101

    Oman: 8000 973 0048

    ADNTC: 800 4101