HASSLE-FREE
CLAIMS SERVICE
WITH ALFRED

Let us be there for you when you need us most!

WHY CUSTOMERS TRUST INSURANCEMARKET.AE WITH CLAIMS

Alfred will be sure to be here when you need him most. Accordingly, if you’re in an accident, get in touch with us so we know you are okay and we can help you through your claims process. Our strong relationships with our providers means we can often get things done faster than market practice, and we have lots of experience making sure claims are paid quickly and your hire car is ready for you.

Since we know the procedures, we only need the bare minimum requirements: we understand that the process might appear stressful and we want to make things as easy for you as possible. Let us delight you with our service at the time when you need it most.

ENJOY A HASSLE-FREE CLAIM WITH INSURANCEMARKET.AE

Your dedicated claims manager

With a dedicated claims manager, and no call centres, you won’t have to repeat yourself.

Everything is online

Just submit your claim on our website or via email and we’ll get right to registering it.

A strong relationship with our partners

Unlike the rest of the market, our close ties with our insurance partners allow us to sort out claims quicker.

HERE ARE SOME EXAMPLES OF SUPPORTING DOCUMENTS

Car, Yacht, Bike

Vehicle registration card, police report, driving license (if applicable), other documents, etc.

Travel

Police reports (even for loss of passports), airline certificates in the case of lost baggage upon arrival, etc.

Life

death certificate, doctor’s report etc.

Medical

Claims forms signed by doctors, doctor’s reports, prescriptions, pharmacy bills, lab report bills, etc.

Home

Photos of damage, police reports, repair estimate, etc.

ALFRED'S GOT YOUR BACK!

You can download the claim insurance form from the Useful Downloads section. This form needs to be filled up with your basic information and details of the incident.

In case the form you are looking for isn’t there, please do Contact Us.

IF YOU'RE IN AN ACCIDENT, TRY TO DO THE FOLLOWING THINGS

  • Take photos of the scene and damage
  • Make sure you know where you are; look for road signs and landmarks
  • If anyone’s injured,call the ambulance immediately, and inform the police.
  • See if anyone saw what happens, and try to gather names

WHAT SORT OF CLAIM WOULD YOU LIKE TO REPORT?

 

Car Claim

Life Claim

Business Claim

Motorbike Claim

Yacht Claim

Home Claim

Medical Claim or Request For Reimbursement

Travel Claim - Medical or Otherwise

HERE'S WHAT OUR CUSTOMERS ARE SAYING

 

WHAT IS OUR ROLE WHEN YOU HAVE AN ACCIDENT?

We realise that having an accident in a place like Dubai is pretty stressful. It’s never easy to see one of your most expensive assets damaged so badly or, worse, written off completely. Moreover, now that the car has to be repaired, you’re not in a position to get to work, or drop off your kids to school. Taxis are not always available at peak times and the costs will add up. You therefore need your car to be repaired properly and returned to you ASAP…
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ROADSIDE ASSISTANCE CONTACT NUMBERS

 

NGI: 800 4101   

AXA: 800 4845   

QIC: 800 4900  

Tokio: 800 4900

RSA: 800 462 372

AIG: 800 8181

NIA: 800 247 772

Oriental: 800 4101

Oman: 8000 973 0048

ADNTC: 800 4101