When you purchase a health insurance policy in the UAE, you’re not immediately locked into it. You get a “freelook period” — a grace window that allows you to review and understand your policy thoroughly. You can ensure the coverage meets your needs and clarify any concerns during this time. This feature is designed to give policyholders peace of mind, knowing they have made an informed decision about their health insurance. Any applicable charges during this period will depend on the terms set by your insurance provider.
In today’s blog, we’ll explore everything you need to know about the freelook period in health insurance in the UAE, why it’s important, and how you can use it to ensure you have the right coverage for your needs. Understanding this period can save you time and money if you’re a first-time buyer or an experienced policyholder.
Let’s dive in!
What is free look period in health insurance in UAE?
The free look period lets you thoroughly review your health insurance policy to make sure it meets your needs. This time allows you to understand the coverage details and make any necessary adjustments, ensuring you’re fully satisfied with the policy’s terms and benefits. Knowing you’ve made an informed decision about your health coverage offers peace of mind.
It’s important to carefully read what’s included and not included in the policy to understand it better. If the policy doesn’t match what was promised, and you want a refund, you must tell the insurance company in writing and explain why you want to cancel it. Remember, you must cancel the policy during the free look period to get a full refund.
How long is the free look period in UAE?
In health insurance, a free look period of at least 30 calendar days must be offered to the policyholder. This period starts from the date the policy is issued, when the insurance coverage begins, or the date the policyholder signs the documents—whichever comes first. During this time, the policyholder can review the policy and decide whether to keep it or cancel it without penalties.
How does the freelook period work?
To use the freelook period, you need to meet some conditions. First, you must have a health insurance plan lasting at least one year. Second, you must return the policy within the freelook period, usually 30 days. If you try to cancel after 30 days, the insurance company may not refund you.
Conditions that need to be met for the freelook period:
- Valid insurance plan: The insurance policy must be valid for at least one year.
- Return the policy within the time frame: You must return the policy within the freelook period, which is typically 30 days after receiving the policy documents.
- No claims: You should not have made any claims during the freelook period.
- Policy documents must be intact: The policy documents must be returned in their original condition.
- Follow the insurer’s procedure: You must follow the specific cancellation process set by the insurance company, which usually involves a written request.
You are eligible for a refund minus administrative fees if these conditions are met.
Example:
If you buy an insurance policy on September 1st and get the documents on September 5th, the freelook period starts from September 5th. You have up to 30 days to review the policy. If by September 20th, you decide it’s not right for you, simply cancel it with the insurer, and they’ll refund your payment minus any processing fees.
How to use the free look period in UAE health insurance?
Here’s a simple step-by-step process to make the most of the freelook period in the UAE:
| Step | Action |
| Step 1: Understand the policy | After receiving your health insurance policy documents, review the coverage details, premium amount, benefits, and exclusions. |
| Step 2: Clarify any doubts | Contact your insurance provider for clarification if you find any terms you don’t understand or agree with. |
| Step 3: Compare alternatives | During the freelook period, compare your current policy with other plans to ensure you have the best deal. |
| Step 4: Make a decision | If you are satisfied with your health insurance, you don’t need to do anything further. If not, get in touch with the insurance provider within the freelook period to initiate the cancellation process. |
| Step 5: Get a refund | Once you cancel the policy, you will receive a refund minus any applicable charges for administrative fees or medical tests. |
Common mistakes to avoid during the freelook period in the UAE:
These are the mistakes that you should avoid while a freelook period in the UAE:
- Not reading the policy carefully: Don’t just quickly go through your insurance papers. Ensure you read and understand every part, especially what is not covered.
- Missing the freelook period: The Freelook period has a deadline. If you miss it, you won’t be able to cancel the policy easily.
- Ignoring important details: Check for any fees or costs that may be taken out if you cancel the policy. These should be written in the terms and conditions.
- Not looking at other options: Use the freelook period to see if you have better policies. It’s a good time to compare and ensure you have the best option.
Final takeaway:
The free look period in health insurance in UAE gives policyholders important flexibility and security. You can cancel the policy if you don’t like it without any extra cost. If you’re buying health insurance, use this time to read the policy carefully, see what’s covered and what’s not, and compare it with other plans. This way, you can ensure you get the best health insurance for your needs.
At companies like, InsuranceMarket.ae, you can easily explore different health insurance plans that fit your needs. The platform allows you to compare policies from top providers, making it simple to find the right one. Plus, you can get expert advice to help you make the best health and budget decisions.
If you’re curious about which companies offer the best health insurance in Dubai, you can explore further to make a well-informed choice that suits your health and financial goals.
Frequently Asked Questions (FAQs):
Q. How long is the freelook period for health insurance in the UAE?
The freelook period usually lasts 30 days in the UAE, but it can differ depending on the insurance company.
Q. Can I cancel my policy during the freelook period without giving a reason?
Yes, you can cancel your policy without giving a reason. However, some fees for medical tests or paperwork may be taken out.
Q. Will I get a full refund if I cancel my policy during the freelook period?
You will get back all the money you paid, but any fees for medical tests or paperwork might be deducted.
Q. Can I use the freelook period when renewing my policy?
The freelook period usually only applies to new policies, not renewals or extensions.
Q. How do I cancel my policy during the freelook period?
To cancel, contact your insurance company during the freelook period and ask for a cancellation. You may need to provide your policy number and other required documents.
