Dubai is a city that is constantly evolving, and its online shopping landscape is no exception. In recent years, the number of online retailers in Dubai has exploded, and the city is now home to some of the biggest names in e-commerce.

However, with so many online retailers to choose from, it can be difficult to know where to start. That’s where this guide comes in. In this blog post, we will provide you with a brief overview of Dubai’s online shopping experience, and the importance of smart online shopping for consumers to help you make informed choices when shopping online in Dubai.

Dubai’s E-commerce Landscape

shopping online dubai


The e-commerce market in Dubai is growing rapidly. In 2021, the market was worth $20.6 billion, and it is expected to grow to $31.4 billion by 2025. This growth is being driven by a number of factors, including the increasing popularity of online shopping among residents and tourists, the growing number of online retailers in Dubai, and the improved infrastructure for online payments.

10 Online Shopping Retailers in Dubai

shopping online dubai



Noon is a homegrown e-commerce platform that offers a wide variety of products, including electronics, fashion, home & living, and groceries. Noon is known for its competitive prices and fast shipping.


Amazon is one of the world’s largest online retailers and it has a strong presence in Dubai. Amazon offers a wide variety of products, including electronics, books, fashion, and home & living. It is also known for its vast selection of products and its competitive prices.


Awok is a popular online retailer in Dubai that offers a wide variety of products at affordable prices. Awok is also known for its electronics, fashion, and home & living products. It offers free shipping on orders over AED 100.


Shein is a fast-fashion retailer that offers a wide variety of trendy clothes at affordable prices. It is known for its trendy clothes, its affordable prices, and its fast shipping.


Namshi is a popular online retailer in Dubai that offers a wide variety of fashion products, including clothing, shoes, and accessories. Just like Shein, Namshi is known for its trendy fashion products, its competitive prices, and its fast shipping.

Carrefour UAE

Carrefour UAE is a popular hypermarket chain in Dubai that also has an online store. Carrefour UAE offers a wide variety of groceries, fresh produce, and other household items. It is known for its competitive prices and its convenient delivery service.


Dubizzle is an online marketplace that allows users to buy and sell used goods. Dubizzle is a popular place to find used electronics, furniture, and other household items. Dubizzle is also a good place to find bargains on new items.


Kibsons is a popular online retailer in Dubai that offers a wide variety of food and beverage products. Kibsons is known for its fresh produce, its wide selection of international foods, and its convenient delivery service.


Yallamart is another popular online retailer in Dubai that offers a wide variety of groceries and household items. YallaMart is known for its competitive prices, its fast shipping, and its convenient delivery service.

The Entertainer

The Entertainer is a popular online retailer in Dubai that offers discounts on activities and attractions in Dubai. The Entertainer is a good place to find discounts on things like theme parks, restaurants, and spas.

Preparing for a Successful Online Shopping Experience

shopping online dubai


In addition to choosing the right online retailer, there are a few other things you can do to prepare for a successful online shopping experience in Dubai.

Researching Products and Prices

Before you make any purchases, it is important to research the products you are interested in. This includes reading product descriptions, comparing prices between different retailers, and reading customer reviews. You can also use comparison websites to help you find the best deals.

Utilizing Comparison Websites

There are a number of comparison websites that can help you compare prices between different online retailers. These websites typically allow you to search for products by category, brand, or price. They will then display a list of retailers that sell the product, along with the price and shipping information.

Reading Customer Reviews and Ratings

Customer reviews can be a valuable source of information when you are shopping online. Reading reviews can help you get a sense of the quality of a product, as well as the customer experience with the retailer. Be sure to read both positive and negative reviews to get a balanced perspective.

shopping online dubai


Identifying Genuine Deals and Discounts

There are a number of online retailers that offer genuine deals and discounts. However, there are also a number of retailers that offer fake deals and discounts. It is important to be able to 

identify genuine deals from fake deals.

Here are a few tips for identifying genuine deals:

  • Check the retailer’s reputation. Look for reviews from other customers to see if they have had a positive experience with the retailer.
  • Be wary of deals that seem too good to be true. If the price is significantly lower than the market price, it is probably a fake deal.
  • Read the fine print. Make sure you understand the terms and conditions of the deal before you make a purchase.

Understanding Dubai’s Customs and Import Regulations

If you’re sending things to Dubai, you need to know about their rules for bringing things in the country. The rules are different for different stuff. You can learn more on the UAE Customs Authority’s website.

Choosing Reputable Online Retailers

To make sure your buying is safe, go with a store you trust. Good stores are known for being safe and careful. You can check by reading what other people say about them and seeing if they have badges from trusted groups.

Verifying Website Security (SSL certificates)

When you shop on a store’s website, make sure it’s safe. Look for something called an SSL certificate. It keeps your private and money info safe from bad people. You can tell if a website has it by seeing a little lock icon in the top part of your web browser.

Using Secure Payment Methods

When you’re paying for something on a store’s website, pick a safe way to pay. Use a credit card or a payment system you trust. Credit cards help if someone tries to trick you, as you can say if you didn’t make a payment. Trusted payment systems also protect you, as they make sure your private and money info is safe.

Recognizing and Avoiding Online Shopping Scams

There are a number of online shopping scams that you should be aware of. These scams can be very sophisticated, so it is important to be vigilant. 

Here are a few tips for recognizing and avoiding online shopping scams:

  • Do not click on links in emails or social media messages that you are not expecting. These links may lead to fake websites that will try to steal your personal information.
  • Only shop on websites that you trust. Do some research before you make a purchase to make sure the retailer is reputable.
  • If you are unsure about a website, contact the retailer directly to verify its authenticity.

How to Choose the Right Products?

shopping online dubai


Once you have chosen a reputable online retailer and ensured a secure transaction, it is time to start navigating the product choices. Here are a few tips for navigating product choices when shopping online:

Understand Product Descriptions

The product description is one of the most important pieces of information on an online retailer’s website. It should be clear, concise, and informative. The product description should tell you everything you need to know about the product, including the size, color, material, features, and benefits.

Evaluate Product Images and Videos

Product images and videos can be a helpful way to get a better sense of a product. However, it is important to remember that images and videos can be deceiving. Make sure to read the product description carefully and compare the images and videos to other products that you know and trust.

Determine the Right Size and Fit

If you’re buying clothes or shoes online, it’s important to know your size. Lots of online shops have charts and rules for returning stuff to help you get the right size. If you’re not sure, it’s better to be careful and choose a bigger size.

Explore Product Warranties and Return Policies

Before you buy something, it’s good to know about the warranty and return rules. This helps you understand what the warranty includes and what you can do if you’re not happy with what you bought. Many online stores promise that you’ll be happy with what you buy or they’ll give your money back. This means if you don’t like the thing you bought, you can send it back and get all your money back.

Delivery and Shipping 

shopping online dubai


Delivery Options (Standard, Express, Same-Day)

Most online retailers offer a variety of delivery options, including standard, express, and same-day shipping. Standard shipping is the most economical option, but it can take several days for your order to arrive. Express shipping is faster, but it is also more expensive. Same-day shipping is the fastest option, but it is also the most expensive.

Check Shipping Costs and Delivery Times

The shipping costs and delivery times will vary depending on the delivery option you choose. It is important to check the shipping costs and delivery times before you make your purchase. This will help you budget for the shipping costs and make sure that your order will arrive on time.

Track Orders and Package Security

After you’ve bought something, you can follow where it is using the internet. This helps you know where your stuff is and when it will reach you. It’s also smart to make sure your package is safe. Many online stores use strong packaging to keep your stuff safe from being broken or taken by someone else.

Customer Support and Feedback 

shopping online dubai


If you need help with your order, it’s good to have a way to talk to the people who work for the store. Many online shops have ways to get in touch, like calling them, sending an email, or talking to them online.

If you’re not sure about something with your order, you can ask the store’s workers for help. They can assist with lots of things, such as finding where your order is, making changes to what you ordered, or fixing any problems.

Some stores let you chat with them online or call a special number for help. Chatting online can be quick because you get answers right away. Calling can also be good because you can talk directly to someone.

You can also say what you think about your shopping experience. This helps other shoppers 

know where to shop. You can share your thoughts on the store’s website or on other websites like Google or Yelp.

Additional Tips for a Successful Online Shopping in Dubai

shopping online dubai


  • Create strong passwords and secure accounts: This keeps your personal and money information safe from bad people. Have different passwords for each online account. Make sure each password is at least 8 letters long and has big and small letters, numbers, and symbols mixed together. If you can, turn on something called “two-factor authentication”
  • Keep track of expenses and receipts: This will help you stay on budget and avoid overspending. You should also keep receipts for all of your online purchases in case you need to return or exchange an item.
  • Be patient during sales and high-demand periods: This is because the websites may be slow or congested, and there may be a lot of competition for the best deals. If you are not patient, you may end up missing out on a good deal or getting frustrated with the shopping experience.
  • Follow reputable influencers and bloggers for recommendations: These influencers and bloggers have often tried and tested the products they recommend, so you can be sure that they are of good quality.


If you want to go shopping online in Dubai, this guide will help you do it with confidence. First, make sure to research the things you want to buy and the people who are selling them. This way, you’ll know what you’re getting.

Dubai has a lot of things you can buy online, like fancy brands and special local stuff. Just remember the tips in this guide to shop safely and find cool things. It doesn’t matter if you’ve shopped online a lot before or not, this guide will help you. Now you can explore Dubai’s online stores and enjoy shopping!