Staying on top of your Etisalat balance is essential if you live in the UAE. Whether you use prepaid or postpaid, running out of data or minutes at the wrong time is frustrating and avoidable. In this guide, we explain every practical way to check your Etisalat balance for data, minutes, and more.
Summary
You can check your Etisalat balance in several ways. For prepaid, dial *121# or use the My Etisalat UAE app or online self‑care portal. For postpaid, dial *140# or check the app/portal. International and flexi minutes can be checked using specific USSD codes and simple SMS commands.
How to Check Etisalat Prepaid Data Balance
If you are on an Etisalat prepaid plan, you have three main options: the mobile app, USSD codes, and the online self‑care portal.
1. Check Etisalat Prepaid Balance Using the My Etisalat UAE App
- Open the My Etisalat UAE app on your phone.
- Log in with your Etisalat mobile number and password. -If you are new, sign up first using your mobile number and the SMS verification code.
- On the dashboard/homepage, you will see an overview of your account.
- Look for Balance or Account Details.
- Tap to see a more detailed view, including main balance, data balance and any package or bundle balances
- If you have just recharged, tap the refresh icon (circular arrow) to update.
- Log out when you are done for better security.
This is the best option if you want a clear breakdown of your data, minutes, and other bundles in one place.
2. Check Etisalat Prepaid Balance Using USSD Codes
You do not need mobile data or the app to use USSD codes. Just use your phone’s dialer:
- Main prepaid balance:
- Open your phone’s dialer.
- Dial *121# and press the call button.
- You will see an instant pop‑up message with your current balance.
- Prepaid offers and promotions:
- Dial *101# to see available prepaid offers and promotions.
- Deal of the Day:
- Dial *050# to view Etisalat’s “Deal of the Day”.
- Transfer credit to another number:
- Dial *100*mobile number*amount# and press call. Example: to send 50 units to 0551234567, dial *100*0551234567*50# and confirm when prompted.
3. Check Etisalat Prepaid Balance via Online Self‑Care Portal
- Open your web browser.
- Go to the Etisalat website.
- Click My Account (usually in the top or right‑hand menu).
- Click Sign In and enter your mobile number or UAE Pass details.
- Complete any extra steps (password or one‑time code).
- Once logged in, look for the section showing your prepaid balance and related details.
This is useful if you prefer checking your balance from a computer or do not want to install the app.
How to Check Etisalat Postpaid Data Balance
If you have a postpaid plan, you can also check your balance using USSD, the app, or the self‑care portal.
1. USSD Code for Etisalat Postpaid Balance
- Open your phone’s dialer.
- Dial *140# and press call.
- You will receive a message with your postpaid balance details.
This is a quick solution if you are wondering how to check Etisalat postpaid balance without using the internet.
2. My Etisalat UAE App
The My Etisalat UAE app gives a full overview of your postpaid account:
- Current bill and usage
- Data balance
- Minutes and any add‑on bundles
Just log in as described in the prepaid section and check your dashboard.
3. Online Self‑Care Portal
Using the same online self‑care portal described earlier, you can log in and view:
- Postpaid bill amount
- Data usage and remaining balance
- Active packages and add‑ons
How to Check Etisalat International Minutes Balance
Etisalat offers international minutes on both postpaid and prepaid plans. Here is how to keep track.
Postpaid International Minutes
Option 1: My Etisalat UAE App
- Download and install the My Etisalat UAE app.
- Register or log in with your postpaid number.
- On the dashboard, check the section for international minutes or bundles to see the remaining balance.
Option 2: SMS Command
- From your Etisalat postpaid number, send “Voice” by SMS to 1012.
- You will receive a message showing your remaining international minutes.
Note: According to the provided information, each subscription package can be used only once, but you can purchase multiple packages at the same time. Every minute you use is deducted on a “1 minute per minute” basis.
Prepaid Minutes and International Minutes
- Check prepaid main balance: dial *170#.
- Check remaining minutes: dial *140#.
- Check or manage Flexi minutes:
- Use the My Etisalat UAE app and follow the instructions for Flexi minutes on prepaid.
- Alternative options:
- Dial *140# or *101#, or call 125.
- Check Etisalat international minutes balance (prepaid or where applicable):
- Send an SMS with “usage” to 1012.
- You will receive details of your remaining Etisalat International Minutes balance.
Etisalat USSD Balance Check Codes: Quick Reference Table
| Purpose | Code / Action |
| Prepaid main balance | Dial *121# |
| Prepaid offers & promotions | Dial *101# |
| Deal of the Day | Dial *050# |
| Credit transfer | Dial *100*mobile number*amount# |
| Prepaid main balance (alternative) | Dial *170# |
| Check remaining prepaid minutes | Dial *140# |
| Postpaid balance | Dial *140# |
| Flexi/other balances (menu access) | Dial *140# or *101# |
| Voice/international minutes (usage – SMS) | SMS “Voice” to 1012 (postpaid) |
| International minutes balance (usage – SMS) | SMS “usage” to 1012 |
| Customer service/balance menu (prepaid) | Call 125 |
Frequently Asked Questions
How do I check my Etisalat data balance without the app?
What is the USSD code to check Etisalat balance?
How do I check my Etisalat minutes balance?
Conclusion: Stay in Control of Your Usage
Knowing how to perform an Etisalat balance check, whether for prepaid, postpaid, local minutes, or international minutes, helps you avoid surprises and stay connected when it matters most. USSD codes like *121#, *170#, and 140# give you instant results, while the My Etisalat UAE app and online portal provide a full, detailed view of your usage.
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Disclaimer: This guide is intended for general informational purposes. Always check official websites for the most up-to-date information.





