Did you lose access to your UAE pass account and are now wondering, “How do I recover my account?”. See, the UAE Pass is a must-have for using different government and private services in the United Arab Emirates. But if you lose access to your UAE Pass account, it can be quite stressful. Fortunately, recovering your UAE Pass account is simple and easy. This guide will show how to recover your UAE pass account and the steps to get your access back quickly so you can continue using the important services linked to your account.

What is a UAE Pass?

The UAE Pass is a national digital identity and signature solution for citizens, residents, and visitors. It lets users access many government services, sign documents digitally, and verify their identity securely and conveniently. If you have forgotten your password or lost access to your account, this guide will help you recover it.

Additionally, if you are someone who has just entered UAE and is finding it difficult to navigate the UAE pass landscape, you’ve got nothing to worry about. Here is a detailed UAE pass user guide to save you the day.

Why Recovering Your UAE Pass Account is Important?

Losing access to your UAE Pass account can prevent you from:

  • Accessing government services like visa applications, business registrations, and utility bill payments.
  • Verifying your identity for various private sector services.
  • Signing documents digitally.

Therefore, recovering your account quickly is important to avoid interruptions in your daily activities.

How to Recover UAE Pass Account?

How to Recover Your UAE Pass Account

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To recover your UAE pass account, you can simply follow these steps:

UAE Pass Recovery Online

  • Step 1: Locate and open the UAE Pass application on your mobile device.
  • Step 2: On the login screen, select the preferred language.
  • Step 3: Click on “I have an existing account” on the screen.
  • Step 4: You need to go through and accept the terms and conditions and click “Accept”.
  • Step 5: To initiate the account recovery process, you must enter your email, mobile number, or UAE pass registered with your UAE pass account. After entering, click on “Continue”.
  • Step 6: It will ask you for a facial biometric verification. You can use your mobile camera. To do so, click on “Continue”.  Once it’s verified, you will receive a confirmation message saying “Verification Successful”.
  • Step 7: Create a new PIN, which you will need to log in to your UAE pass account.
  • Step 8: Once created, you will receive a completion message saying, “Account Recoverd Successfully”.
  • Step 9: And that’s it; your UAE pass account has been successfully recovered.
  • Step 10: Make sure the information matches what you initially registered with.
  • Step 11: Now, you can use your new PIN to log in to your UAE Pass account.

Additional Tips for a Smooth UAE Pass Recovery Process

  • Keep Your Emirates ID Handy: Before starting the recovery process, ensure your Emirates ID number is readily available.
  • Update Contact Information: Please ensure your registered mobile number and email address are always up-to-date so you can receive the verification code without any issues.
  • Choose a Strong PIN: Create a strong PIN, a number that is hard to guess but is easily remembered by you.

Final Takeaway

So that’s all about how to recover your UAE pass account. Getting your UAE Pass account back is easy. You just need to verify your identity and set a new password. You just need to follow these simple steps, and you’ll quickly have access to your account again. Make sure to keep your account information safe to avoid any future problems.

For more help, check the UAE Pass official website or get in touch with their support team at support@uaepass.ae 

Are you new to the UAE and need detailed information about the UAE pass? Well, we’ve got you covered. Check out our guide to learn more about the UAE pass.

Frequently Asked Questions (FAQs):

Q. What is UAE PASS?

UAE PASS is the very first national digital identity for all citizens, residents, and visitors. It allows you to access various services across different sectors in the UAE and digitally sign documents.

Q. How can I recover my UAE PASS account?

You can recover your UAE pass account through the UAE pass application following the steps given above. Alternatively, you could visit your nearest Kiosk by searching “kiosk near me.” Visit this site to learn more about the Kiosk locations across the 7 emirates.

Q. What do I need to register with UAE PASS?

Download the UAE PASS app and sign up in three simple steps to register with UAE PASS. You will only need to visit a kiosk to complete the final verification step for enabling digital signing.

Q. Do I need to download and install the UAE PASS app to use its services?

Yes, you need to download and install the UAE PASS app to use its services.

Q. How do I complain about UAE PASS?

For help or more information, contact the Digital Identity team at 600561111. They are available 24/7.

About Author

Pragya Banerjee

About Author

Pragya is a content writer with over 2 years of experience who thrives on the power of storytelling. She crafts clear, engaging content that resonates with audiences and transforms ideas into fresh, compelling pieces. When she's not writing, Pragya might be found curled up with a good book, exploring a new coffee shop, or seeking inspiration in nature. This constant curiosity fuels her creativity, allowing her to bring fresh perspectives to every project.