Are you tired of losing track of your shipments? Do you wish there was a more efficient and reliable way to monitor your packages in Dubai? 

Zajel is the ultimate logistics solutions gateway. With Zajel’s advanced tracking system, you can easily stay updated on the whereabouts of your shipments, ensuring a hassle-free courier experience. In this comprehensive guide, we’ll walk you through the process of using Zajel’s tracking services and provide valuable insights into their domestic and international offerings. Say goodbye to shipment confusion and hello to efficient tracking with Zajel in Dubai.

Delivering a Smarter Courier Experience Since 2008

zajel tracking dubai


Zajel has been revolutionising the courier industry since its inception in 2008. As the fastest-growing courier and logistics company in the UAE, Zajel is committed to providing business transformation, reliable global services, and flexible solutions. 

Through the expertise of their industry professionals and cutting-edge technologies, Zajel offers convenient and cost-effective services to customers across domestic, international, and government spaces. 

Whether you’re a large enterprise or an SME, Zajel has many reliable services to connect you to your customers and help you keep track of your parcels and documents.


Zajel offers a comprehensive range of services to cater to your shipping needs:

zajel tracking dubai


Domestic Services

ZAJEL provides a convenient service that covers the entire booking, pickup, and final delivery process while allowing you to track all shipments easily. We focus on domestic deliveries and serve various sectors such as e-commerce, SMEs, Government, Private, and Banking. 

With our large fleet network consisting of more than 100 vans and bikes, all branded with our logo, you can rely on ZAJEL for the speedy delivery of express documents and parcels within 24 hours of pickup. Our seamless process ensures that you have complete visibility of your shipment from the moment it’s picked up until it’s delivered. We offer our domestic services to a wide range of clients, including government institutions, banking sectors, eCommerce businesses, and publishing houses.

International Services

ZAJEL takes pride in the quality and reliability of their international courier services. With a wide network of skilled suppliers, ZAJEL offers a range of international courier options, including road, air, and sea transportation. Customers can explore the provided list to find the most suitable option or consult with ZAJEL’s knowledgeable customer service experts for more information or a quote.

For air freight, ZAJEL ensures trustworthy and efficient transportation services, catering to individuals relocating to a new country or businesses with global delivery needs. Regarding sea freight, ZAJEL provides access to swift transit times, along with a comprehensive suite of supply chain services.

ZAJEL’s GCC road freight service covers the entire Gulf Cooperation Council (GCC) region, utilizing its extensive fleet to bring customers closer to their target market.

Other Services

Zajel goes above and beyond traditional courier services. They offer additional services such as immigration support, ID cards, customs declarations, mail-room management, legal documents, banking, and e-commerce solutions. Whatever your business needs, Zajel has the expertise to assist you.

How to Track Your Zajel Shipment

zajel tracking dubai


You can book a courier through Zajel by creating a ticket on their website, calling their contact centre at 800 21111, or visiting their office. Here is a step-by-step guide on how to find the latest status of your shipment:

  • Obtain the Tracking Number: The tracking number is a unique identifier assigned to your shipment. It is usually provided by the shipping company or courier service. Make sure you have the tracking number handy before proceeding.
  • Visit the Zajel Website: Open your web browser and go to the official Zajel website. Zajel is the shipping company handling your shipment, and their website is the primary platform for tracking your package.
  • Locate the Track and Trace Feature: Once you’re on the Zajel website’s homepage, navigate to the “Track and Trace” feature in the main screen. This feature is typically prominently displayed on the website, and you may find it in the main menu or as a separate section.
  • Enter the Tracking Number: In the designated field provided, enter the tracking number associated with your shipment. Double-check the number for accuracy to ensure accurate tracking information.
  • Initiate the Tracking Process: After entering the tracking number, click on the “Track” or “Submit” button to initiate the tracking process. The website will then retrieve the latest information regarding your shipment.
  • Review the Shipment Status: Once the tracking process is complete, the Zajel website will display the latest status of your shipment. This information may include details such as the current location of the package, estimated delivery date, and any significant updates or milestones.

Keep in mind that delivery times can vary depending on factors such as service standards and the delivery location. Take note of any estimated delivery dates provided and consider potential delays that may occur due to unforeseen circumstances or external factors.

If you have any concerns or questions about your shipment’s delivery, it is advisable to contact Zajel’s call centre. They have customer service representatives who can assist you with inquiries and address any issues you may be experiencing. Inform them about your shipment and provide them with the necessary details. If necessary, they can raise a “Service Complaint” on your behalf, ensuring that your concerns are properly addressed and resolved.


Tracking your shipments efficiently in Dubai is made easy with Zajel’s comprehensive tracking services. From booking to delivery, Zajel ensures a seamless and reliable courier experience. Their domestic and international services cater to a wide range of shipping needs, and their innovative operating model sets them apart from the competition. By leveraging smart technologies and collaborating with industry experts, Zajel delivers a smarter courier experience.

With Zajel’s user-friendly tracking system, you can easily monitor the progress of your shipments using the provided tracking number. Be it domestic or international deliveries, Zajel keeps you informed every step of the way. Say goodbye to delivery anxieties and hello to the peace of mind that comes with efficient tracking. So, the next time you have a shipment in Dubai, remember Zajel tracking Dubai is your go-to solution.

About Author

Hanna Rico

About Author

Hanna Mae Rico is a skilled content writer. With a bachelor's degree in English Language Studies, Hanna has spent over three years working in the digital marketing industry. Her versatility shines through her ability to captivate audiences with lifestyle, travel, and other engaging topics. Her love of written words and her innate ability to transport readers to different places make her a true wordsmith.