Eager to dive into the city’s wonders but nervous about riding the Dubai Metro, especially during those bustling peak hours? Worry no more! We’ve got you covered with this ultimate guide that will not only introduce you to the basics of using the metro but also share invaluable tips and etiquette to make your commute as smooth as possible.

So, sit back, read on, and prepare to become a savvy Dubai Metro traveller!

What is the Dubai Metro?

Dubai Metro


First things first, let’s talk about what makes the Dubai Metro a gem for city travel. Spanning nearly 90 km, it’s a fully automated system with two main lines – Red and Green. You can zip through the city, hopping from one station to another, efficiently and timely. 

Whether you are looking to visit the Dubai Mall or catch a glimpse of the Burj Khalifa, the Metro has got you covered.

How to Use the Dubai Metro?

Tickets and Cards

To get started, you’ll need a ticket. You can buy single, return, and day-pass tickets, or better yet, get a Nol card. This is a cashless smart card you can top up when needed. You can buy these tickets and Nol cards at any metro station and even in supermarkets like Carrefour, Spinneys, and Waitrose.


If you’re coming straight from the airport, you can carry two pieces of luggage on the metro train. Just make sure one is a large suitcase (no bigger than 81cm x 58cm x 30cm) and the other a carry-on bag (no larger than 55cm x 38 cm x 20cm).

Fares and Zones

Dubai Metro’s fare system is zone-based. The city is divided into seven zones, and the fare you pay depends on the number of zones you cross. So, plan your travel ahead and make sure you know all the Dubai metro map to save some bucks!

15 Essential Dubai Metro Etiquettes for a Smooth Commute

Dubai Metro Etiquettes


Stand Clear of the Doors

Always stand away from the doors while waiting for passengers to exit. This simple courtesy speeds up the boarding process and keeps everyone moving efficiently.

Offer Seats to Those in Need

Seats are precious, especially during busy times. Always offer your seat to the elderly, pregnant women, or passengers with children. It’s not just polite—it’s the right thing to do.

Use Headphones

If you’re listening to music or watching videos, make sure to use headphones. This ensures that you’re not disturbing anyone around you who might prefer a quieter journey.

Keep a Watch on Children

If you are travelling with children, ensure they are well-behaved and not causing discomfort to other passengers. Teach them to offer seats to those in need and to keep the noise level down.

No Eating or Drinking

The Dubai Metro has a strict no-eating or drinking policy. It’s a shared public space, so it’s best to finish your snacks before boarding.

Hold Your Bag in Front

In crowded conditions, hold your bag in front of you to create more space for others. It’s a small gesture that can greatly improve the overall commuting experience.

Don’t Hog Seats

Resist the urge to put your bag on an empty seat next to you. Remember, more people might board at the next station, and they’ll need somewhere to sit.

Avoid Loud Conversations

Whether you’re travelling with friends or on a call, keep your voice down. Loud conversations can be distracting and irritating to other passengers.

Keep the Aisle Clear

If you have luggage or a large bag, try to keep it close to your feet to avoid blocking the aisle. This helps people move freely within the metro car.

Know Your Stop

The metro can get busy, and you don’t want to be pushing through a crowd last minute. Know your stop and position yourself near the door as your destination approaches.

Keep Personal Items Off the Floor

Safety is paramount. Avoid placing bags or items on the metro floor where someone could trip over them. Use overhead racks or keep belongings securely between your feet.

Observe Silence Zones

Some metro cars are designated as silence zones to provide a peaceful environment. If you find yourself in one of these, maintain a quiet demeanour and respect others’ need for tranquillity.

Allow Passengers to Exit First

Before you board the metro, always allow existing passengers to exit. It makes the boarding process quicker and more organised for everyone involved.

Move Inside the Car

During peak hours, the metro can get extremely crowded. Stay away from the doors; move further inside the car to make room for more passengers boarding at subsequent stations.

Respect Metro Staff and Follow Instructions

Last but not least, always listen to metro staff and follow their instructions. They’re there to keep the service running smoothly and to ensure your safety.

Metro Timings

Dubai Metro Timings


The Dubai Metro runs seven days a week. The timings vary for each station, but in general:

  • Monday to Thursday: 5 am to 12 am (midnight)
  • Friday: 5 am to 1 am (next day)
  • Saturday: 5 am to 12 am (midnight)
  • Sunday: 8 am to 12 am (midnight)

Please be aware that the operating hours of the first and last trains may differ for each station, and there could be alterations to the metro’s schedule on public holidays.

Trains operate with regular frequency on both lines, typically arriving every four minutes during busy periods and every seven minutes during offpeak times.

Final Thoughts

The Dubai Metro is a simple and efficient way to explore the city. Understanding a few basic etiquettes can make the journey comfortable for you and your fellow passengers.  Whether you’re a tourist or a local, these etiquettes go a long way in making public transportation in Dubai a joy to use.

So go ahead, enjoy your Dubai adventure, and let the metro be a part of your unforgettable experience.

About Author

Hanna Rico

About Author

Hanna Mae Rico is a skilled content writer. With a bachelor's degree in English Language Studies, Hanna has spent over three years working in the digital marketing industry. Her versatility shines through her ability to captivate audiences with lifestyle, travel, and other engaging topics. Her love of written words and her innate ability to transport readers to different places make her a true wordsmith.