Buying car insurance in the UAE isn’t a choice for motorists here as it’s mandatory, but who to buy it from is. And with so many car insurance companies to choose from, it can be a confusing chore, especially for first-time purchasers.

Rest assured, thanks to the insurance regulatory framework that oversees car insurance companies in the UAE, you’ll be in safe hands whoever you choose. But if you’re choosy over who you buy from, this blog gives some tips on the top five things for you to think about when selecting a car insurance company.


#1: Famous First

Our View: There’s a huge number of companies offering car insurance in the UAE, so you’re spoilt for choice. When looking for a car insurance company in Dubai, where the market is the most active, many select a provider that’s well-known. Purchasing a policy from a famous name gives many peace of mind, so if you’re one of those people that is seeking reassurance on reliability, it’s a good idea to stick to a big-name brand, especially for that all-important first-time purchase.

#2: A Big Name Equals Big Bucks

Our View: The Dubai insurance market is full of big names. And if you’re one of those people who favours the famous, then it’s likely that your car insurance company in Dubai falls into that category. However, just because the brand is big, it doesn’t follow that the price will be. Bigger companies often operate to economies of scale: put simply, their size means they can frequently write at discounted rates or provide money-saving promotions. So don’t be deterred from getting a quote from one of the “big-hitters”: their price might just surprise you!

#3: High Price Means Higher Service Level Our View:

Whilst some would agree “you get what you pay for” that doesn’t always hold true. Whilst price is often an indicator of quality, any car insurance company in Dubai is regulated by the Central Bank of UAE, and all providers are subject to the same stringent guidelines and audit of the regulator, acting on behalf of the government. This ensures that customers can expect to receive their mandated standards of service as a minimum, and any car insurance company not adhering to these can be reported.

#4: Choosing A Car Insurance Company in Dubai Is Difficult

Our View: With many car insurance companies in Dubai offering their services online, through a call-centre or even in-person, securing car insurance has never been easier. We’d always recommend choosing a provider that has a blended approach of digital and direct contact services as this means you can get hold of them when it matters most, and virtually 24-7/365. In just a few clicks or a quick chat, you can secure the product that best suits you, or get their rapid response to a claims situation.

#5: Read Reviews

Our View: There’s no better business barometer than the online review! They’re available everywhere from search engine sites to the own website of the car insurance company itself. So, if you’re after a quick benchmark on how a company is performing in terms of products and services, then this is a tried and tested way of getting “the word on the street”.

About Author

Rachel Al Mughairi

About Author

With over 34 years in the international insurance industry in a variety of senior management roles, and as holder of the Diploma in Insurance from the Chartered Insurance Institute, Rachel surely knows her insurance! With experience in London, continental Europe and the Middle East, Rachel is here to share her knowledge and help you understand more about insurance products in this easy-to-understand series of videos and blogs.