Sharjah is dedicated to ensuring everyone can access good electricity and water services. This is important for the city’s growth and well-being. In 2024, the Sharjah Electricity Water & Gas Authority, or SEWA, is working harder than ever. They’re developing new ideas and growing their services to ensure everyone gets what they need safely for our planet. 

This means that people in Sharjah can count on having reliable electricity and water without harming the environment. It’s a great example of how a city can take care of its people while also taking care of the earth. So, if you live in Sharjah, know that SEWA is there to support you with great services and a commitment to a healthier planet.

This guide will teach you about Sharjah’s electricity and water provision in 2024.

Understanding SEWA: A Brief Overview

SEWA, which stands for Sharjah Electricity, Water and Gas Authority, has significantly changed from when it first started. It used to be a private company, but now it’s owned by the government. The big boss, His Highness Sheikh Dr. Sultan Bin Mohammed Al-Qassimi, has been a super good leader. Because of him, SEWA is known for being reliable and good at what it does. They work to make sure people are happy by providing excellent services in electricity, water, and natural gas. It’s all about making sure you get what you need when it comes to these important resources. So, SEWA is not just a company; it’s a promise to give you the best service possible.

Electricity in Sharjah

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Innovations and Infrastructure

Sharjah has stepped up its game in the electricity department! The city has added some new generation units and substations, like powerhouses and checkpoints for electricity. This big move is about ensuring that everyone—whether at home, at work, or in a factory—gets a steady flow of power without annoying interruptions. As the city grows and more people and businesses move in, they will all need more electricity. Sharjah is preparing for this by building up its power supply system. It’s like ensuring enough pizza for all your friends at the party—nobody gets left out, and everyone stays happy!

Services and Support

SEWA, which stands for Sharjah Electricity and Water Authority, is like a one-stop shop for all your electricity needs. They offer a wide range of services that make your life easier. Here’s what they can do for you:

  • Set up permanent connections if you’re planning to stay somewhere long-term.
  • Provide provisional connections for temporary situations.
  • Help you move your electricity meter if you’re relocating.
  • Increase the power supply to your home or business if you need more.
  • Installation of additional meters.
  • Demolition and disconnection.

SEWA’s main goal is to ensure their customers are happy and cared for. They work hard to meet your needs quickly and without any hassle.

Requirements and Documents for each Electricity Service

Suppose you’re looking to connect with SEWA Electricity. In that case, knowing each service’s latest requirements and documents is important. It’s all about ensuring you have the right info to make your experience smooth and hassle-free. So, check out their service guide to stay updated and connect correctly!

Water in Sharjah

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Sourcing and Supply

SEWA takes its job seriously when giving you clean and safe drinking water. They dig deep underground and also use a process called desalination to turn seawater into drinkable water. Their high-tech plants and a big network of pipes ensure that everyone in the area can get good quality water at their home. They understand how important water is for your health and daily life and work hard to provide it. They’re always there, ensuring you get clean and safe water when you turn on your tap. SEWA is dedicated to keeping you and your community healthy and hydrated.

Customer Services

SEWA gets what people need when getting water to their homes or construction sites. They offer different services to ensure everyone can get water easily. Here’s how they make it easier for everyone:

  • Variety of services: SEWA provides various options, whether you need water for building something or just for your home.
  • Easy process: They’ve made their processes simple to get your water connection without any headaches.

Remember, SEWA makes getting water easy and stress-free, whether for building or living. For complete water services, documents and requirements needed, please click here for more information. 

Gas in Sharjah

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Piped Natural Gas Services

SEWA introduced piped natural gas for domestic, commercial, and industrial uses. This marked a significant shift towards more efficient and eco-friendly fuel options. They also support the conversion of vehicles and appliances to use natural gas, reflecting their commitment to environmental sustainability. Check here for the latest information about the gas service guide of SEWA.

How to Check SEWA Bill Online

SEWA, known for its highly accessible website, offers a straightforward way for internet users, even those with minimal experience, to check their bills. Here’s a beginner-friendly, informative guide to help you navigate the SEWA bill check process:

  1. Registration on SEWA’s e-Services portal: First, you need to register on SEWA’s e-services portal. The website is bilingual, offering both English and Arabic options.
  2. Logging in or registering as a new user: If you’re already registered, simply log in. New users should click on the “Portal Registration” tab, the last of the three available tabs.
  3. Portal registration page: Upon clicking the portal registration tab, you’ll be directed to a new page. Here, various registration options are available. Choose the one that best fits your needs. For resident customers, there’s a specific link for registration. Alternatively, you can visit customer care branches, email SEWA with the required documents, or call their helpline for assistance.
  4. Documentation for registration: To register, you can use any ID: Emirates ID or Trade License Number.
  5. Confirmation of document submission: After submitting your documents via email or in person, you’ll receive a confirmation email from SEWA. Then, visit SEWA’s website and click on ‘REGISTER’.
  6. Completing the registration process: You’ll be directed to the registration page. Click on the ‘Register’ link to start the step-by-step registration process. Activation codes will be sent via SMS or email to complete the registration.
  7. Logging in for bill check: Once registration is complete, log in to the SEWA portal using your username and password.
  8. Entering account ID: Enter your Account ID and click the ‘Check’ button after logging in.
  9. Viewing bill details: Your bill details will appear on the screen. Click ‘View’ to see a detailed format of your SEWA bill.

This easy-to-follow method ensures you can efficiently check your SEWA bill online using their web portal.

How to Pay SEWA Bill Online

  1. Visit the SEWA payment page: Go to SEWA’s One-Time Payment page.
  2. Verify your account:
    1. Account number: Enter your SEWA account number in the provided field.
  3. Proceed to payment:
    1. After entering your account number, click on the ‘Next’ button.
  4. Payment options:
    1. The page allows you to pay your bill using various payment methods. These include bank accounts, MasterCard, Visa, Discover, American Express, ATM, or Debit Cards.
  5. Check details:
    1. Before proceeding, ensure that all the details you have entered are correct. It’s important to double-check, as SEWA will not be responsible for any errors in the information provided.
  6. Secure payment:
    1. Your information will be securely processed for payment. SEWA assures complete security of your data.
  7. Finalize payment:
    1. Select ‘Next’ to continue the payment process or ‘Cancel’ to exit if you change your mind.
  8. Confirmation:
    1. After completing the payment process, you should receive a confirmation of your payment.

How to Contact SEWA 

For any questions or assistance, you can easily contact them in two ways:

  • Phone calls:
    • Dial 600 566665 for immediate assistance. Their team is ready to answer your calls and provide the help you need.
  • Emails:
    • Send your inquiries to [email protected]. They ensure a prompt and detailed reply to your emails.

Whether it’s for general customer service or specific billing inquiries, feel free to use either method. Their dedicated team is here to ensure your experience with them is smooth and hassle-free. 

Environmental Initiatives and Sustainability

SEWA is more than just a company that offers services. It’s focused on doing this in a way that helps our planet. They use compressed natural gas, or CNG, for their vehicles. This type of gas is better for the environment than the usual kind. 

Also, they are big on using energy from sources that can be used repeatedly, like the sun and wind. SEWA makes plans and starts projects that save natural resources and make Sharjah greener and cleaner.

Navigating SEWA’s Services

Getting Started

Whether you’re just moving in or considering changing your current services, e-services are user-friendly and helpful. Imagine checking your bill or figuring out how much energy you’re using, all with just a few clicks. It’s all right there at your fingertips! It’s a smart way to track things and ensure you spend only a little. So, whether you’re new around here or just looking to make some changes, SEWA’s e-services are an easy and smart choice to help you manage your utilities.

Customer Support

SEWA’s dedicated customer support is always ready to assist you. Whether you have queries or need services, their team ensures you have all the help you need. You can reach them at 600566665. 


SEWA remains at the forefront as Sharjah grows, ensuring its residents can access reliable, efficient, and sustainable electricity and water services. With a focus on innovation, customer satisfaction, and environmental stewardship, SEWA is not just powering homes but a brighter, greener future for Sharjah.

About Author

Rizalie Gumalog

About Author

Rizalie Gumalog is a digital storyteller known for her eclectic writing styles that captivate audiences. With her almost 3 years of experience, she crafts engaging articles that build meaningful connections between brands and their audience. Drawing inspiration from nature and music, Riza is committed to creating enriching experiences and is always ready for new digital explorations.