Linking your Emirates ID card to your mobile number is important in the UAE. It is an important document for residents here, serving as proof of identity and a gateway to numerous government services. For example, when you sign up for a service, a One-Time Password (OTP) is sent to the mobile number linked to your Emirates ID. If the number isn’t yours, you must change it to use these services without problems.

Your mobile number is registered to your Emirates ID during the application process. To avoid any issues later, it is best to use your valid mobile number. This guide will show you the entire process of how to change Emirates ID mobile number.

Why Update Your Emirates ID Mobile Number?

Emirates ID

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 Updating your mobile number is important for several reasons:

  • Receive important notifications: Government services, including visa renewals, medical results, and fines, are communicated via SMS.
  • Access online services: Many online services require OTP verification sent to your registered mobile number.
  • Avoid penalties: Make sure you receive timely updates to avoid missing deadlines and incurring penalties.

How to Change Emirates ID Mobile Number Online?

Here’s a simple step-by-step guide to changing or updating your Emirates ID mobile number online through the ICP website:
Step 1:  Go to the Federal Authority for Identity and Citizenship (ICA) website at

Change Emirates ID Mobile Number Online

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Step 2: Navigate to ‘Services’ >> ‘Smart Services’, select ‘More Services’ – PERSONAL INFORMATION – UPDATE PERSONAL INFORMATION – UPDATE, and click ‘Start Service’.

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  • Step 3: You need to choose your nationality from the drop-down menu and enter your passport number, full name, DOB, last entry date in the UAE, and email address in their respective boxes.

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  • Step 4: Review all the information you have entered carefully before proceeding.
  • Step 5: You can then make the payment of AED 53 (fees for changing the mobile number at the moment) 
  • Step 6: You will get a verification email with the payment slip after you pay. You can easily track status of your Emirates ID application on the website. It usually takes 2 to 7 days for your new number to be updated.

Here’s a simple step-by-step guide to changing your Emirates ID mobile number online through the UAE ICP app:

You can also use the ICPmobile app to update your registered mobile number:

  • Download and log in to your ICP account on the ICP App.
  • Select “Update personal info” under the Public info service options.
  • Enter all the required personal information, including your Emirates ID number and expiry date.
  • Choose “Residency” for the File type and “Emirates ID” for the ID type.
  • Enter your Identity number, Passport number, and Email address, then click the “Next” button.
  • Check your current registered mobile number displayed on the screen.
  • Enter your new number and send an OTP to confirm.
  • Make the payment and wait for a confirmation message on your phone.
  • Use the request number from the confirmation message to track the status of your Emirates ID update.

How To Track the Status Of Emirates ID Number?

Track the Status Of Emirates ID Number

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  •  Go to the Federal Authority for Identity and Citizenship (ICA) website. 
  • Go to ‘Services’ >> ‘Smart Services’, then choose ‘More Services – ‘Personal Information’ – ‘Update Personal Information’ – ‘Update’, and click ‘Application Tracking’.
  • Enter your Email and the request number (you can find this number in the confirmation message you received when you applied to change your Emirates ID number).
  • Clear the captcha and click on “Search”.
  • You can see the status of your Emirates ID number.

Final Takeaway:

In our busy lives, we often forget to update important contact details. However, now that you know how to change Emirates ID mobile number, updating it is important for maintaining reliable contact information.

Updating your mobile number can help you avoid unnecessary stress, inconvenience, and potential problems like missed notifications, communication issues, and security risks.

Important: Remember to update your personal information, especially your mobile number, on your Emirates ID to ensure easy service access. You can easily change or update your mobile number through the ICP website, mobile app, or by visiting a Smart police station.

Don’t have your Emirates ID yet? Check out our guide on obtaining one.

Frequently Asked Questions (FAQs):

Q. How much does it cost to change the mobile number on my Emirates ID?

Changing the mobile number online costs AED 53 and takes 2 to 7 days.

You can also change it at a Smart police station for free, which will be updated immediately.

Q. How many SIMs can you have on one Emirates ID?

Register up to 5 SIMs under one Emirates ID or 2 SIMs under one passport. However, a new regulation in the UAE states that residents can only have 5 SIMs with a single network provider.

Q. Can I stay in the UAE without an Emirates ID?

All UAE citizens and residents must always apply for and carry an Emirates ID.

Q. Who is eligible for an Emirates ID?

All UAE citizens and residents are eligible for an Emirates ID. It is the main identification card and personal database for every resident and must be carried at all times.

Q. How do I change my mobile number on my Emirates ID at a kiosk?

Visit any ICPhappiness centre near you. For more information, you can call 600522222.

Q. What if I lose the mobile phone with the registered number?

You should update your Emirates ID with your new mobile number immediately. This will ensure you continue to receive necessary OTPs and other communications.

Q. Can I register a foreign number on my Emirates ID? 

No, you cannot register a foreign number on your Emirates ID. You need to link a valid UAE mobile number, preferably one you use daily, to ensure smooth verification and access to government services.

About Author

Pragya Banerjee

About Author

Pragya is a content writer with over 2 years of experience who thrives on the power of storytelling. She crafts clear, engaging content that resonates with audiences and transforms ideas into fresh, compelling pieces. When she's not writing, Pragya might be found curled up with a good book, exploring a new coffee shop, or seeking inspiration in nature. This constant curiosity fuels her creativity, allowing her to bring fresh perspectives to every project.