Accidents can happen anytime, and knowing what to do is important if you are involved. In Dubai, you need to know how to file an accident report.

Whether it’s a small scrape or a serious crash, filing a report is necessary for legal reasons and helps to resolve the situation smoothly.

Understanding how to report road accidents in Dubai is very important. It is an official record that can be needed for insurance claims, legal cases, and determining who is at fault. Whether you live in Dubai or are just visiting, understanding this process will help you handle accidents confidently and responsibly.

Understanding These Accidents

Understanding These Accidents

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Accidents can be stressful and overwhelming. However, staying calm and following the correct procedures can make things easier. Road accident reporting in Dubai is mandatory, so knowing the proper steps to avoid legal problems is important.

What is an Accident Report?

Accident Report

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An accident report is a document containing detailed information about an incident that resulted in damage, injury, or other negative outcomes. They are often necessary for insurance claims as they provide evidence and documentation for processing. Additionally, these reports are useful in legal cases as they establish a factual record of the incident.

The contents of an accident report can change based on where you are and what the reporting authority requires. Common parts include:

  • Basic Information: The date, time, and location of the accident, and details about the drivers, passengers, and witnesses involved.
  • Accident Description: A detailed explanation of what happened, the events, the reasons for the accident, any contributing factors, and any visible damages or injuries.
  • Diagrams or Photographs: Visuals of the accident scene showing vehicle positions, road conditions, and important landmarks.
  • Witness Statements: Information from people who saw the accident or have useful information.
  • Police or Authority Details: Information from authorities, such as the name and badge number of the responding officer, if the accident was reported to the police or other agencies.

Why Is Reporting an Accident Important?

Importance of reporting an accident

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Reporting accidents is not just about following the law; it’s about ensuring safety and accountability. Proper reporting helps in:

  • Assisting injured individuals
  • Clearing the road to prevent further accidents
  • Facilitating insurance claims
  • Providing accurate records for legal purposes

Which Documents are Required to Report an Accident in Dubai?

In a road accident, you may need to present a few documents. Keep the following handy to avoid any hassles:

  • Driving license
  • Emirates ID
  • Medical insurance card
  • Vehicle registration card

How To Report Road Accidents in Dubai?

Here’s a step-by-step guide on how you can report a road accident in Dubai:

Step 1: Assess the Situation

After a road accident, the first thing to do is stay calm and check the damage. If the damage is minor and no one is hurt, move the car to the side of the road to keep traffic flowing. If the damage is severe or someone is injured, leaving the cars where they are is best.

Step 2: Notify the Dubai Police

Remember, all accidents, big or small, must be reported to the Dubai Police. For serious accidents with significant damage or injuries, call 999 (from anywhere in the UAE) to get in touch with the police and inform them about the accident and wait for further instructions and request an ambulance if needed. The police will send traffic officers to the scene.

For minor accidents with no injuries and only cosmetic damage, you can report the accident online or through the Dubai Police mobile app.

How to Report Road Accidents in Dubai Online?

To report road accidents in Dubai online, follow these steps:

Step 1: Download the Dubai Police Application

Step 2: Launch the Application

  • Open the app and go to the homepage.

Step 3: Report Traffic Accident

  • Find and tap on the “Report Traffic Accident” service.

Step 4: Specify the Number of Vehicles

  • Indicate how many vehicles are involved in the accident.

Step 5: Upload Images of Number Plates

  • Use the app to scan and upload images of the vehicles’ number plates.

Step 6: Fill in Required Details

  • Enter the car plate number and the driver’s license number.

Step 7: Capture Images of Damage

  • Take a clear photo of the damaged part of your car using the app.

Step 8: Indicate Driver Information

  • Clearly state if the information pertains to the driver at fault or the affected driver.

Step 9: Provide Contact Information

  • Enter your contact details as requested.

If you have trouble identifying the driver at fault, refer back to step 8 and call Dubai Police at 999. The police will handle the situation and determine liability, which is important for making a car insurance claim. Following these steps ensures you report the accident to Dubai Police properly, allowing them to take appropriate action and provide the necessary documentation.

How to Report Road Accidents in Dubai via ENOC?

Dubai Police, in collaboration with the Emirates National Oil Company (ENOC), has launched the ‘On-The-Go’ initiative. This allows motorists to report a minor traffic incident in Dubai at specific ENOC service stations. You can report road accidents in Dubai at the following locations:

Step 3: How to Get an Accident Report Online in Dubai?

How to Get an Accident Report Online in Dubai

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Obtaining a car accident police report online in Dubai is important for several reasons. It serves as documentation for insurance claims, roadside assistance, and legal vehicle repairs.

The Dubai Police Department offers two services to get a car accident police report online:

Simple Accident Report:

This service is for drivers whose vehicles were damaged in the crash with other vehicles or objects. It is used for accidents with no injuries and not involving alcohol.

Purpose: To help with insurance claims and necessary procedures.

Steps to Obtain:

  • Visit the Dubai Police website at or use their mobile app.
  • Find and select the “Services” option on the homepage, then choose “Traffic Service.” When you click “View all,” you will see “Simple Accident Report.” Click on it.
  • Please complete the application form with the required details. The form is only accessible on smartphones or via the website on a mobile phone.
  • Attach photos of the vehicle damage.
  • Submit the request.
  • Check the status of your request on the website or mobile app under ‘Application Status’.

Reissue Accident Report:

This service reissues a car accident report, providing a copy to confirm the vehicle’s involvement in an accident. This can be useful for covering damage costs.

Steps to Follow:

  • Visit the Dubai Police website at  or use their mobile app.
  • Find and select the “Services” option on the homepage, then choose “Traffic Services.” When you click “View all,” you will see “Reissuing Accident Report.” Click on it.
  • Click on “Access Service”, then click on “Apply”.
  • Fill out the application form with your Emirates ID number, driver’s license number, place of issuance, and a valid email ID.
  • Select the Captcha, and click on “Next”.
  • You will be redirected to the “Service Confirmation” Page. Click on “Next”.
  • Pay AED 120 (AED 100 for the report and AED 20 for knowledge and innovation fees). Payment methods include cash (at service centres and SPS centres), E Dirham, and debit card (Visa/MasterCard).
  • You will get the transaction numbers via SMS and email to follow up on your request.
  • Receive the certificate and receipt via email.

What to Do After Reporting an Accident in Dubai?

Reporting an Accident in Dubai

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Once you have got the Dubai Police accident report, notify your motor insurance company about the incident. Inform them you have the police report, and they will guide you on the next steps.

Depending on the damage to your car, the insurance company may need to send a recovery truck to tow your vehicle away.

Key Emergency Numbers in Dubai

ServiceContact Number
Fire Department997
Dubai Police AppAvailable on Android and iOS

Final Takeaway:

Knowing how to report road accidents in Dubai is important for proper documentation and initiating necessary procedures. Whether you contact the Dubai Police helpline or use the Dubai Police mobile app, reporting a car accident promptly is essential.

By following these steps and providing accurate information, you can help ensure a smoother claims process with your insurance company and facilitate the resolution of the accident. Promptly reporting an accident not only aids in insurance claims but also ensures the safety and well-being of everyone involved.

Being aware of the procedures and using the available resources will help you easily navigate the process of filing an accident report in Dubai.

For more detailed information, refer to the official Dubai Police website.

Frequently Asked Questions (FAQs):

Q. How to Report a Traffic Accident in Dubai?

It’s important to report every major or minor accident to the Dubai Police. If the accident has caused serious damage or injury, call 901 and request an ambulance if needed. The Dubai Police will also send traffic police to the accident site.

Q. Is it necessary to report every accident to the police in Dubai?

Yes, all road accidents, whether minor or major, must be reported to the police. This is important for legal and insurance purposes.

Q. How long does it take to get the accident report?

If reported via the Dubai Police app, the Dubai accident report process is within minutes. Depending on the situation, accidents reported directly to the police might take longer.

Q. What is the Accident Law in Dubai?

In Dubai, if you crash with another car, no matter how minor, you are legally required to stop. Driving away from the scene of an accident is illegal. Failure to stop after an accident results in a Dh500 fine, six black points on your license, and the confiscation of your vehicle for seven days.

About Author

Pragya Banerjee

About Author

Pragya is a content writer with over 2 years of experience who thrives on the power of storytelling. She crafts clear, engaging content that resonates with audiences and transforms ideas into fresh, compelling pieces. When she's not writing, Pragya might be found curled up with a good book, exploring a new coffee shop, or seeking inspiration in nature. This constant curiosity fuels her creativity, allowing her to bring fresh perspectives to every project.