Navigating Dubai’s major roads and highways is an adventure, with the Salik toll system playing a crucial role in ensuring a smooth journey across the city’s bustling highways. However, there may come a time when you need to deactivate your Salik tag or cancel your Salik account. Whether you’re selling your car, leaving Dubai, or simply no longer require the service, this guide is designed to help you through the process seamlessly.

Understanding Salik

Salik is like a digital helper for drivers in Dubai, making trips smoother by taking care of toll payments automatically. Imagine you’re driving and come across a toll gate. Instead of stopping to pay, Salik uses special RFID technology to instantly take the toll fee from an account you’ve set up in advance. This means you can keep driving without any pause, making your journey faster and hassle-free. Salik is about making life easier for everyone on the road, ensuring that cars don’t have to stop and wait at toll booths. It’s a smart system designed to keep traffic flowing smoothly so you can get to where you’re going without any unnecessary delays. Now that you know what Salik is, let’s talk about managing your account, including deactivating it if needed.

Pre-Salik Account Cancellation Process

Before you decide to cancel your Salik account, following a simple yet crucial checklist is essential to ensure the process goes smoothly and without any complications. 

Step 1: Check your account balance

The first thing you should do is look at your Salik account balance. It’s important to ensure no outstanding dues or a negative balance. If you find your balance in the red, you’ll need to add funds to bring it back to positive. This step is vital because attempting to cancel your account with a negative balance could lead to unnecessary hurdles.

Step 2: Resolve any pending violations

Next, check for pending traffic violations and Salik fines linked to your account. Any unresolved violations must be settled before you proceed with the cancellation. You can easily check for these by logging into your Salik account online or contacting the Salik customer service team via their hotline.

It’s crucial to understand that cancelling your account. At the same time, there are still pending violations, or if your account balance is negative could lead to legal issues and fines. The goal here is to ensure your account is completely clear and in good standing before you initiate the cancellation.

How to Cancel Salik Account 

Cancel Salik Account

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Cancelling your Salik account online is a straightforward process designed for convenience and efficiency. Here’s a step-by-step guide:

How to Cancel Salik Account Online?

  1. Visit the official Salik website: Start by visiting the Salik official website. This is your gateway to accessing various services related to your Salik account.
  2. Log in to your account: Use your account details to log in. Now would be a good time if you still need to register for online access.
  3. Navigate to the account cancellation section: Once logged in, look for the account management or services section, where you can cancel your account.
  4. Fill out the cancellation form: You’ll be required to fill out a form providing reasons for cancellation and other necessary details like your account and tag numbers.
  5. Submit and await confirmation: You’ll receive a confirmation email after submission. Keep this for your records.

How to Cancel Salik Account Offline? 

  1. Go to a Salik customer service centre.
  2. Please show them your Salik account information and a valid ID.
  3. Ask to cancel your account.
  4. The person helping you will check your information and start the cancellation.
  5. You’ll get an email or text message saying your account has been cancelled.

Post Salik Account Cancellation Process

Cancelling your Salik account and getting a refund is a straightforward process designed to be hassle-free. Here’s a simple guide to help you through:

  1. Log into your Salik account: First, clear all your toll charges. This is crucial for a smooth refund process.
  2. Apply for a refund: On the Salik website, fill out the refund request form. This form will ask for basic information like your name, contact number, email address, and Salik account number. You’ll also need to attach a copy of your Emirates ID or passport for identification.
  3. Wait for refund processing: After submitting your request, the refund will be processed and credited to the bank account linked to your Salik account. This should take about 7-10 working days.

Confirmation of Cancellation:

  • Upon cancelling your Salik account, you’ll receive a confirmation email. Your official record is that you’ve cancelled the account and are free from future toll charges.
  • Keep the confirmation email: It’s important to store this email safely as it may be needed as proof of cancellation.
  • No email?: If you have not received a confirmation email within 24 hours, contact Salik customer service for help.

The cancellation and refund process is user-friendly and can be done entirely online. Remember to clear any dues, complete the refund request correctly, and keep your cancellation confirmation email safe. 

How to Deactivate Salik Tag

Deactivate Salik Tag

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To deactivate your Salik tag easily, just follow these steps. Doing this will stop any toll charges linked to that tag. Here’s how to do it simply:

  1. Firstly, go to the official Salik website or smart salik app or you can call the 24 hour salik service portal on 800 Salik (72545).. Here, you’ll log in with your username and password. This is your gateway to managing your Salik account.
  2. Next, look for the “Vehicles” tab, which you’ll find at the top of the page. Click on it to see your registered vehicles.
  3. Then, select the plate number of the vehicle for which you wish to deactivate the Salik tag. It’s like selecting an item from a menu; just find the right one.
  4. After that, you’ll see a “Deactivate”  or “Remove” button next to the Salik tag number of the selected vehicle. Click on this button.
  5. A pop-up message will appear asking for your confirmation. Click on the “Yes” button to agree to the deactivation.

Once you’ve followed these steps, your Salik tag will be deactivated, meaning no more toll charges for that vehicle.

Remember: Deactivating your Salik tag doesn’t close your Salik account. It just stops toll charges for that specific tag.                                                                                                                                                      

Final Words

Deactivating your Salik tag or cancelling your Salik account doesn’t have to be a hard task. You can ensure a smooth and hassle-free process by following the steps outlined in this guide. Remember to double-check that all dues are cleared to avoid any issues. Whether you’re moving on from Dubai or simply no longer need your Salik tag, taking care of this task ensures you’re all set for your next adventure.

About Author

Rizalie Gumalog

About Author

Rizalie Gumalog is a digital storyteller known for her eclectic writing styles that captivate audiences. With her almost 3 years of experience, she crafts engaging articles that build meaningful connections between brands and their audience. Drawing inspiration from nature and music, Riza is committed to creating enriching experiences and is always ready for new digital explorations.